A closed mouth

A Closed Mouth Don’t Get Fed

Ypsilanti, Michigan. Tuesday, November 10, 2026. Dictated, then cleaned up.

By Omar Nabil Metwally, MD

This is dedicated, first of all, to the silent but not invisible comrade. The best wife a person could ask for, the smartest person I have known, and a young woman who is a lot stronger than I gave her credit for when we first met and for the first years of our marriage.

She is the one now carrying our daughter on one shoulder and a much older me on the other, with the dog riding piggyback here and there, while dragging a wheelbarrow full of correspondence: insurance letters, bills, debt collectors, appointment reminders, and “global” authorization notices, updates and requests for ten different specialties, with two or three practices or health systems inside each specialty, because each one needs its own “global” referral. Which is really nothing more than a local referral, a hurdle designed by insurance companies to filter out the people who have no other choice but to lie on the floor and ask. Ask their wife, their family, their loved ones, the dogs in their corner, the exes on good terms in distant lands who are busy with their own families.

And it is dedicated to Gedo, God rest his soul, who taught me to answer to my conscience first.

Bulbul and Louly are still working for me. An Hien now is too. All of it payable in love, gratitude, loyalty, respect, and trust. Cảm ơn em nhé.

Thank you all. You have been so good to me, and I love you.


I. Objective

Before I start complaining, an objective. That’s how we were taught to write the note: the complaint goes at the top, but nobody trusts it until they get to the objective.

Objective: I had a lot of pain today. It hurts to stand up. It’s really hard to do anything. I sit down a lot. I walk a little bit, to the ball, to the dog, and back. I used to run. The dog and I would run for hours if left to our own devices. And now.

So I take a step back and keep reminding myself of the big picture. I hope something positive comes from all this in the end. Or not at the total end, but somewhere near it, the second-to-last step, when reality hits and I have to stop laughing for a minute. Hopefully I can pull that off, and we can talk for real, humanoid to humanoid.

Here is how my days go. A little digging around, feeding evidence, MyChart scrapes going into our AI desktops periodically, making sure we’re on the latest model, the one burning the most electricity, with the greatest number of people maxing out the greatest number of usage tokens. All so that the victim’s poor attorney, who definitely can’t afford a data center’s worth of tokens, has some AI-powered legal aid. Until somebody says: okay, fine, you’ve made enough of an annoyance. If I can even get that far.

My wife is extremely doubtful. “So what’s up? You’re not getting anything,” she says. She’s probably right. That’s the reality.

So what do I want from all this? I’m not really sure. I think I need to recover a good deal further before I know exactly, and can state it in the official way, for the day the honorable judge refers the matter to the jury, and the jury refers it to their God, their morals, their faith, whatever guides their decisions on behalf of somebody who can no longer really take care of himself or his family. That is what it is. The judge refers the matter to the great Lord, who takes the shape of a jury, in its perfectly imperfect present-day form. Washtenaw County, Michigan, the United States of America.

For now: to let the truth out. And I’m done paying for healthcare that did not help me. And you should too. I’m not giving you medical or legal advice, and I want that to appear in the same screenshot, that if you too get a wild idea that the time has come to reclaim your humanoid rights by not paying AI generated bills from healthcare factories sent in a provider’s name, then — I don’t disagree with you at all. I think that’s the right and sane thing to do. In many people’s case, the only thing to do. But we are all fighting a difficult fight, and we should give each other a break.

Here’s another secret from the trenches: many of the best clinicians lowball the tremendous value they deliver as professionals when the invoice lands. Those people do not belong in this essay.

Back to Quaternity and Malignant ED: I did not get my money’s worth. They did not meet my expectations. And, here’s the area, they hurt me, physically and mentally. At least Iran settles quickly and fairly when an interrogation goes south. At least they even ask questions. And Iranian food is the best. I’ve already expressed my expectations for what lies ahead for me, and I will give it my best fight regardless of the outcome. It’s for my family at this point. 

For years I just opened my wallet and shut my mouth and wrote a check for whatever invoice the robot threw at me the next month, or a couple of years later. I didn’t think much of it, because I thought that’s just the way things are. I used to fear someone knocking on the door and telling me I owe them money. Don’t underestimate the tactical equipment that can be mounted on a wheelchair. If I needed a wheelchair, the first thing I’d do would be to install a projectile defense system with components imported from Dearborn, Michigan. Easy to actuate with a trigger or voice command. I hope it doesn’t come that far, the wheelchair I mean. 

When we think of getting hurt in the hospital, we think of the lowest common denominator: the doctor. Yes, doctors make mistakes. They make egregious mistakes. But look at what they’ve become in the grand scheme of the healthcare system. I don’t want to sound like the attendings’ defense attorney. Thankfully I’m not. And I wish nothing bad on anybody.Everyone deserves to live a happy life and learn from inevitable human mistakes. Let’s give each other a break please. This is really just personal accounting. I’m not angry with anyone; I have the Head of Legal on my side, and my own people that are helping me deal with this snowballing series of problems that are not going away on their own. 

II. Raw

Let me share something funny and personal, to keep the beat up so I don’t scare people away.

My cousin called from Egypt. Technically she’s my cousin. In my life she plays the role of the older sister I always wanted and needed. She has a beautiful family. I love her husband, I love her kids. And you know how it is when you don’t see somebody often: you remember them at the age they left the deepest impression. For me she is forever about sixteen, very successfully managing a group of very rowdy younger male cousins, like the deputy who shows up to the scene. She had a lot of backup. She never needed it. She’s probably in her forties now. She’s awesome.

She commented that my writing is raw.

I can get mad at her. Tell her if she doesn’t like it she can cut her coaxial cable. Oh wait it’s Egypt. She probably has satellites on the roof. No one runs coaxial in the desert. She’s my sister. Raw? Am I offending you? You have a problem? I didn’t use any bad words on her. Definitely not the B word. I never would.  Then I stumbled back and thought: it is. The first thing that came to mind was an operating room. An open wound. And I thought, crap. This is not what I want to be thinking about. This is not what I want my retirement job, my retirement hobby I should say, to be.

I have this image of myself lying in a desert at dusk with an open surgical wound that nobody bothered to come back for.

In an earlier post, ranting about something far funnier, I joked about a patient left in the dark on a stretcher in the emergency room. His name is Mickey, if you want to look it up. Retired owner of a very financially successful home repair and kitchen renovation operation. Mickey lies there forgotten, hip out of its socket. Nobody cares, nobody notices. I laughed so hard at that story. Now I’m laughing even harder, because the joke’s on me. I’m Mickey. I’m the guy left with a damaged spine and a damaged hip, a patient walking from doctor to doctor with a damaged spine, trying to get help from the healthcare system as a fully insured patient, an Internal Medicine doctor and graduate of the University of Michigan Medical School. I have private insurance, in network, continuous coverage. I present to the U of M ED crashing and burning, and nobody even sees the flames, even when UM ED is engulfed in them.

She offered to airlift me to Germany or Switzerland. I said don’t worry, I’m still a doctor. I know my brain’s taking hits right now, but I’m recovering. I think. Thank you, cuz. Thank you for checking in.

III. The Retirement Hobby

The retirement hobby: trying to grow my meds, trying to book doctors’ appointments, manage doctors’ appointments, and help my wife manage me so she can manage the doctors’ appointments.

I learned something funny about global authorization today. Back in my day, on the other side of the desk, it was a non-issue. It was like a tennis ball coming at you. An intermission. Something you just do when a patient needs derm for a concerning skin lesion, rule out melanoma. It was an integral part of good medical practice: utilizing specialists, leveraging their knowledge and skills and experience, looking at problems from different perspectives, care for a patient as a real team of humanoids, not generated text in the EHR. When their joint pain is getting worse. When they’ve had a fever for a couple of weeks and have been bouncing between urgent care and primary care, racking up co-pays if they’re lucky, getting nowhere, wasting their time, being exposed to other sick people, and being subjected to irrelevant diagnostics that cost money and suffering and set the patient backwards with false reassurance. Or radiation.

From down here, the global authorization is really a local authorization, and we have done about ten of them. My wife did most. I asked her to start keeping track of her time, because she needs to value her time a lot more. She came from Vietnam, she’s a permanent U.S. resident currently applying for U.S. Citizenship, after a very long family journey back and forth between America and Vietnam, with a few stops in Egypt. I’m so grateful for our house. Our yard. This is our hustle. This is our company. She takes care of our daughter, and now me, and my medical problems and my legal problems and our bills, et cetera, et cetera, et cetera. There is a lot on her plate. It is definitely too much for one person.

What I need is a social worker at this point. Actually, hopefully I don’t. I have a great family. What I really need is good people in my corner, and I already have a lot of them.

She is always working these days. I pick up the mail on a good day. I bring in the trash bins on trash day. Or, as we call it, abundance day. We are not superstitious, but after a very memorable experience that involved both our laptops and some government documents, we learned not to call it trash day. May that never happen again. I try to be useful here and there. I always forget the laundry. I always forget the dishes.

We are lucky that my parents-in-law are here from Vietnam. They deserve their own compensation, which they will never get, except in the form of a lot of love and precious memories with their bright, bright granddaughter. And I don’t know what I would do without my own parents, who are always a text or a phone call away, who respect my privacy and give me space when I need it, and who step in and fight in my corner when it helps me, even when I’m not expecting two retired adults to do so. Two people who have retired from a lot of hard work that they are still doing, feeding their families the good old-fashioned way, from before the healthcare system became a circus operated by attorneys and hospitals and insurance companies, plus a couple of people here and there who are still technically healthcare providers. The human shields, in other words. The ones who signed up for a job with good benefits and now have to take it for everybody.

Speaking of my parents: Dad is calling me. Always at the worst possible time. He and one of my brothers have a great knack for that. Do not disturb. He goes in the bitch box for a little bit, until I finish and catch my train of thought.

I bought this house as a bachelor, from a pediatric nurse who worked at Mott. I got super lucky. About six months earlier I had started corresponding with a GSI who would eventually become my beloved wife, best buddy, best friend, and number one person in the household, tied with our daughter. She is several years younger than me, much more mature than me, much more grounded than me, and the true G of the relationship, despite technically being the em. I need to save my energy for her, and I mean that in a good way.

IV. Occupation

I think about every time I’ve renewed my passport or my Global Entry, or filled out some form for the federal government, or done my taxes, and reached the line that says occupation. These days my primary occupation is driving to doctors’ appointments and applying hemostasis in the backyard. I wonder if “Victim of the System” would fit on the line. Everyone should be writing that on government forms as their occupation these days. That’s what we’ve become. Victims. 

I have never been at the maximum earning potential of an internal medicine physician, because I work for my family, and for my daughter, and for my ideas and my ambitions and my beliefs. I’m an entrepreneurial spirit. I’m a crappy business person, but I’m constantly inventing. The intellectual property I hold, my granted and allowed and pending patents, I value. I intend to keep valuing them, and they are a very important consideration in my decision, so far, to hold on to my US citizenship and my US passport. I have a lot of thoughts about that. Those are their own monologues.

From a financial perspective, medicine was the worst investment of my life, considering how much of my time and my life and my energy and my health I have thrown at it, repeatedly, for so long, until I couldn’t stand up anymore. Literally. I was in school and training forever. Somebody’s legally designated fellow, resident, medical school slave. Exploitee. I mean trainee. That’s most of my adult life so far. Not to mention my parents’ heart blood, which they used to pay my tuition.

And I had ideas. I build software. I design physical things and used to 3D print them myself, on many printers of many types, industrial ones included. I was actually funded for a pretty wild-card idea: a distributed manufacturing system on the blockchain. That was 2019, I think, because Donald Trump was the hot dog ultimately signing the check for the National Science Foundation grant I was busting my butt for. Donald Trump is a hot dog, but that’s the high-water mark. Donald Stump (not a typo) was elected by misled, disillusioned, fed-up and desperate American sadomasochistic people. In 2016. I first said 2020. Amazing how your memory tries to protect you from trauma. In this case, on a national level. Those were better times, when I proudly showed the grant email to everyone I knew, when the NSF still responded to my mail, and when they were still going to pay me the rest of what they promised in the letter. They never did. I self funded part of the grant using income I earned from moonlighting at Highland Hospital. Everyone got paid to the penny, except me. But that’s a French fry of a grievance at this point. I know, the government owes us all. I hope I live to see that day, at least the day when more people wake up and remember the phrase “No Taxation Without Representation.” If you’re lying on your back in the backyard with an injured spinal cord trying to get an airlift to Switzerland, you not only have been taxed without representation, you got robbed. We all did. And I want my money back. Back to the NSF: I was the principal investigator. I worked with very bright engineering students with excellent qualifications, and tried to help launch their careers. I paid myself a little bit. Everybody got a salary. We went by the book, based on the Bureau of Labor Statistics.

I don’t do the printing anymore. I don’t have the time or the space. Our house is small. If I have an hour, I’m going to spend it on CAD design rather than operating the printer, with all due respect to that skill set. It’s not an HP or a Canon where you press print and out comes a paper document. It needs constant maintenance and troubleshooting. You have to be a mechanic of sorts. Kind of like the original cars.

Getting paid. Yeah. Not sure about that. I just keep trying to focus on my spine, my leg, my recovery, and getting the right people in my corner.

V. The Scale

I’m told I have two years to file a malpractice lawsuit. Now that I’m realizing this is much larger than just old fashioned malpractice, I’ll have to read about torture law and civil rights. I’m still trying to find the technical legal terms to describe a patient with a spinal cord injury, asking to be put out of his misery for 6 months, who is left to burn in a wheelchair in the ED and then a hallway stretcher for 16 hours before he begins receiving medical attention, before a physician even stands in front of him. At this point it is becoming a bouquet of claims. Where is the Reverend Dr. Martin Luther King, Jr. when you need him? I wish he was my lawyer. God rest his soul. It started with one thing. I hold on to my dreams.

My original attempt was pro se. Not fighting. Getting my rights. Getting what I deserve, what I paid for and didn’t get, from an academic medical center called Trinity Health. Before this happened I could walk to it. It’s a five-minute drive from here. I’ve biked much further distances along the Finnish-Russian border back when I was a lad. A few years ago, my wife and I biked to campus, our baby in the back seat of my bike. 

Then I wanted to talk to somebody who really knows what’s up. Not somebody clocking in and out and billing by the fifteen-minute interval. Somebody who has lost a family member, or has one who lost a great part of their ability to enjoy life, physically and mentally. I should correct myself and say I was looking for an aggressive Arabic woman. A Middle Eastern woman. I wasn’t sure exactly where to start looking, so I thought back to where I have spent the most time drinking alcohol out of red cups, celebrating bros’ and cousins’ birthday parties, and spilling some of the good stuff for the fallen. That was with Chaldeans. We have commemorated a lot together. So that was my pick: the most aggressive Chaldean woman with a law license I could find. I didn’t even look her up. We didn’t make that much progress. Honestly, if it were a date, she’d probably ghost me, in the best-case scenario, and I’m still trying to figure out whether she did, in a very polite, professional way. But I keep confusing her first name and her last name and misspelling both.

I say this from intuition, not extensive experience, as a victim who is not a lawyer but who will continue to call himself a literator [correction: I originally meant “litigator,” but when I sat down after my coffee to edit this essay, I felt that “literator” actually sounds a lot cooler. I’ll have to look that one up — “Healthcare Literator”), because I have a lot to say and I like to say it in a public forum, especially when it comes from the hip. Literally, and as a figure of speech. My intuition is that the best lawyers are the legal equivalent of those private practice Dearborn doctors I used to joke about and rip on, and never gave anywhere near the respect they deserved. Starting with my dad. The dimly lit rented office. The flickering fluorescent lights. The landlord who has been notified many times that the roof is leaking, and the doctor now too old to bother with trivial things like that. The one- and two-star reviews from entitled patients who have been shopping the healthcare system like me, but who started their shopping with those poor, defenseless doctors instead of a big health system, the way I had the misfortune, or fortune, to do.

I try to avoid male attorneys. I did work with one, and he was excellent. Actually I’ve worked with more than one, over the years, and I got lucky: they were all excellent and more than paid for themselves, as good professionals should. But you know the universal saying: too many cocks in the fight. Different technical term. I think of all the cocks that have come and gone in my life. Super annoying. I hate to admit it, but they have their place in the world. Cock a doodle doooo! Wake up bitches! It’s 3am. Time to rise and shine. 

Which reminds me of a trip to an agricultural community in central Vietnam called Da Lat with two of my wife’s childhood friends, coffee roasters and cafe owners who get the good stuff straight from the farm. A very significant portion of the country’s produce comes from that region. It’s mountainous and much cooler than an urban areas at sea level getting beamed on all day. Agriculture and natural resources are among Vietnam’s gems, its treasures. The real treasures are its people, which I’ll get to in future monologues. I have a lot to say about them, only good things. I never admitted this in public, but I guess now’s the time: I selfishly just wanted to keep buying those delicious bags of Vietnamese cashews from Costco and the supermarket and Amazon. The nuts grow abundantly there. Nuts of all kinds. I shouldn’t say effortlessly. Farmers work really hard. But they have their rich soil, endless solar energy, so much water, mountains, beaches, basically one long coastline with many communities at elevation, especially in the north. Really, my favorite parts of Vietnam. Mental note: more stories to tell there.

A couple of months ago, the tabs on my computer looked different. I can’t multitask. I do one thing as well and as intensely as I can, then move on to the next in order of priority. That can be a good thing or a bad thing. It got me very far. I had a 3.9 in undergrad. My lowest grade was an A-minus, in Greek archaeology, a first-year elective I really did not want to take. Ancient civilization is a fascinating topic, but no amount of caffeine could keep me awake in that Angell Hall auditorium: 8am, lights off, an elderly female professor with old school slides (those were awesome, I miss those), flipping one image of an ancient rock after another one. I couldn’t tell the difference between them. Even the Greek rocks and the Egyptian and Babylonian ones all looked the same. I mean, they’re actually millions if not billions of years old and originated in a time far before humans and their devices. Michigan is a huge school, and incoming freshmen have the lowest priority. You take whatever meets some broad humanities requirement, something not directly relevant to writing code or being an engineer or even practicing medicine. Something that’s supposed to enrich your character. It doesn’t pay off as an hourly rate. But it enriches you to the point that you can see things for what they are, feel empowered to life with conviction rather than blindly following the ass in front of you, to speak and write for yourself. Advocate for yourself. Fend for yourself. Even when you’ve been fighting your whole life against every injustice in the world, yours and everybody else’s, fighting, fighting, fighting, until now you have a spinal cord injury and you’re on your back in your backyard with electric pain shooting down both your legs.

When this matter was much smaller, in its nascency, I should say its embryo stage, first trimester, maybe second, an AI told me to reach out to a malpractice attorney and ask whether she would take the case on contingency. I was arguing about a much smaller thing then. I didn’t even know what a labral tear felt like. I just had pain in my legs. In retrospect it was clearly a spinal cord screaming very loudly, while I walked around on it for as long as I could, in between the referrals and the referral replies and the global authorizations.

Everybody’s using AI now. And when an attorney answers my email asking about contingency, I can hear them smacking their lips and weighing it, like at a market in Vietnam, on one of those green analog scales, putting the meat on. Vietnamese people don’t waste anything. In my wife’s hometown, there was one supermarket within motorcycle distance that sold beef in a Western-style deli. The quality of the supermarket and its produce far exceeds 99.9% of U.S. supermarkets, by the way. I filled my suitcase with produce and Thai steelware on my return to the U.S. I’m taking a side road to remember the day I wanted to make kofta in my Vietnamese parents’ kitchen. We had to fly to Saigon to get Middle Eastern food. I love Vietnamese food, but the eosinophilic esophagitis was starting to rip me and I missed Arabic food. So I rode down to the supermarket and asked the lady for X kilos of ground beef to make kofta at home. She said it wasn’t enough meat. The supermarket would lose money if they sold meat one kofta at a time because a lot of the ground beef ends up stuck in the grinder, and you need the meat grinder running continuously to prevent that. Kofta is not a Vietnamese invention by the way, and it’s not part of their diet. So ground beef was not the commodity that it is in Western supermarkets. I’m conjuring this scene because it reminds me of malpractice law in the U.S.. Like that meat lady, a malpractice attorney’s first question is probably: is this worth my time? Is this even worth powering a meat grinder? I don’t blame them. That’s the legal system. These people have families to feed. They have people on payroll. They are probably still paying for their education. Definitely their mortgage, unless you are among a minority of lawyers who voluntarily chose to actually help people, contribute positively to society, and live on a trainee’s salary. Attorneys have to make a living like everybody else. Like I managed to do, barely, until this happened.

I’m told malpractice attorneys generally don’t take a case worth less than $1.4 million. That’s the break-even price. It costs a lot of money to pay physicians who have trained most of their lives to help people, who have developed some special superpower within medicine, to do something they are usually not very good at. They can barely talk to the nurses or to their own trainees, and now they have to stand up in a public place in front of very powerful people, several of them carrying firearms, the bailiff by the door, the honorable judge, concealing the biggest weapon in the room (not going there, it was a reference to authority and power), the jury, and people everyone involved wishes never to see or speak to again for the rest of their lives, and try to settle the score.

I hope it doesn’t come to that. I really don’t. I’m just trying to heal. I’m just trying to stand on a ladder without screaming in pain, to walk around without a hunch, and to keep praising the good Lord for my spinal cord and my ability to walk.

The labrum will get repaired eventually. The US healthcare system, probably sooner than my spine. Or I should say: I hope I don’t need surgery on my spine, at least not now. This injury is definitely not going away. It has set me up for a lifetime of friendships with spine surgeons, and with the administrative assistants helping me with local and global referrals. Or, if I can afford it someday, insurance where this nonsense is not a built-in feature and I can opt out of it.

VI. I-94

I conduct my consultations from my back, in the backyard. Formal consultations, I should say, but concierge consultations too, with my go-to neurosurgeons and my go-to pain anesthesiologists, who looked at the MRI that my dad paid for. He took me there and back after a very long day of taking care of other people, as a man in his seventies who should have retired a long time ago. A man with his own, even more serious spine problems, many injections, and spine surgery.

God bless those physicians and their assistants, who spoke to me in a humane way, and who took the time to hear that I have a spinal cord injury, that I have probably been injured for the better part of six months, and that yes, I do have a hip injury, but that’s probably not what has been turning me into the thing I have turned into. Because of them I do not have to wait weeks or a month for an epidural injection to put me out of my misery, or at least dull the pain and hopefully slow down the inflammation.

My dog has become my buddy. Another dog in my corner. He has been there for me from the very beginning. As has his breeder. As have a lot of other people who don’t need to be dragged into the main event at this point.

And yes, I still have my primary care doctor. For the record, she is still my primary care doctor. I never had a problem with her and I still don’t, and I have put that on paper many times, including in my original complaint to Trinity, because I anticipated that the first thing they would do, being a U.S. healthcare system that is actually a legal system with a few white coats, would be to target the weakest chain in the link: the mostly powerless clinician. She is still doing my refills and taking my MyChart messages, and hopefully, at this point, being allowed to exercise her clinical judgment as the outstanding physician she is, without her judgment being denied, clouded, stolen, deleted, or blocked silently, without warning or notice.

So I have an official primary care doctor. And I have probably the best doctor in America in my corner. Pull over a random person on I-94 during morning rush hour, and I would bet you money, and I’m not exaggerating or joking, that my father has taken care of them in the hospital, or in his office back when he had a lot more patients, or delivered them, or delivered someone in their family. Including their parents. He sees patients all throughout Michigan, including rural communities in the middle of the state that are an hour and a half away in good weather. He’s famous in our family for walking into hospitals wearing another health system’s badge. He has so many. He’s been doing this so long and so well that he’s actually become the hospital. The corporate branding that comes on goes is just a formality He used to have dinner, alone in front of the TV, long after everyone else called it a night, wearing whatever badge he was wearing when he stepped out his Honda. May God give him the health and the strength to keep doing what he loves for as long as he is able.

Wow, what a detour. That’s what happens when you spend too much time on the road, in the passenger seat, with your wife or your father driving you to doctors’ appointments.

Except I’m not in the passenger seat. I ride lying down in the cargo area of our Toyota SUV. The makeshift ambulance. I can’t afford a real one. The cargo area is where we used to transport our dog, in better days, when we could take him out more. He always looked forward to riding along. He knew the trails very well. It was a majestic sight, him jumping into the trunk and digging out his place, watching over the vehicle, watching over our daughter, the joy in his eyes as he looked out the window here and there. I hope to have many more of those moments, because it has been far too long.

Yesterday I went to another appointment with my orthopedist, whom I trust, and who I really do feel is in my corner. We are talking about surgery now. I have consulted many people about my hip, so I told him he’s not the one who is going to catch me at the line. I’m not allowing him to. I’m going to throw myself in a different direction. At this point I really just need help getting fixed up, and I mean no harm to anybody. I don’t want to create any problems for him. Thankfully he doesn’t do the procedure I need, but he referred me to the person who can fix me up, someone whom he trusts, and explained the problem and the proposed solution (in hardware store terms, per my request) with patience and competence and empathy. A brother who feels his brother’s pain, and the silent pain in his wife’s eyes, and can remove a lot of that pain and fear by treating me like a fellow human and being a real doctor. Thank you so much. 

I-94 is so broken. It’s so bumpy. I know it’s facetious, but I wish I could bill the State of Michigan for the lack of proper infrastructure and for the excruciating trips to doctors’ offices in Dearborn, and now Troy, and who knows where else. Every bump sends high voltage down my legs, and there are a lot of bumps. Maybe even a full airlift, paid on a credit card, to Germany or Switzerland or Vietnam. That would be a really expensive one. I’d be super grateful if I even made it to Canada, across the bridge. I trust the Mexicans too, but I’m not trying to rack up an unnecessarily large bill. I know how defense attorneys are. Like a very seasoned Vietnamese haggler buying kitchenware from a woman with a beautifully laid out DIY shop on a street corner, competing with people left and right doing the same thing in a perfectly organized, efficient, and authorized manner. Quality goods sold fairly by a comrade making pleasant  small talk. No collection letters, no threats of canceling my Costco membership, no clowns, no lawyers. Just humans with common sense. 

I do wonder whom I would ultimately send the bill to for an airlift to Switzerland. Flu shot, Covid vaccine, neurosurgery consultation, probably more imaging, a comprehensive internal medicine workup, and ongoing excellent emotional support, at the doctor’s, and at home. Friend and family support included.

Wow, I miss civilization. I wish the United States government would send agents and scholars and diplomats to be stationed in Vietnam, far away from wherever I happen to be at the time, to conduct research on how to run a healthcare system, how to take care of your people, how to educate the masses, and how to still keep the ultra-wealthy and ultra-powerful buying in and being valuable to the greater society while they enjoy their hopefully honestly-earned money. There is a ton of room for competent government to step in and set some ground rules. And I’m not referring to IRS fundraising events. Like the German government does, to decompress the pain of its citizens, who honestly live on much less than Americans but without all the same overhead. On paper America has such a high GDP. Then you consider what you’re actually paying for, and how much comes out of your income in taxes that are very ineffectually used. I don’t know what they’re doing with it.

I have actually given up trying to find an American hospital. I am using my personal connections and being grateful for them, because, ironically, they are turning out to be the most valuable thing I have as I crawl, as I roll, away from my work at Corewell. Which I really enjoyed. I look back on it with great gratitude: the privilege of taking care of people and wearing that white coat and fighting against systems that are broken by design. In this country they will be broken forever, or at least for as long as I’m still reading news headlines passed along by relatives in other states and other countries.

VII. Conscience

Back when I was still in the modus of the inventor, after the NSF grant, I was also managing my fatherly responsibilities halfway well. My daughter and I read. We played. We ran around the backyard. A lot of physical education, which for me is a way of conveying what I believe martial arts is. The philosophy. Not throwing punches or kicks, unless you have to.

Of course everyone should be able to defend themselves. I think every young girl should learn how to choke a man much larger than her to the point of unconsciousness. That is a valuable life skill. I’m not your lawyer. I’m just speaking as a dad who keeps a lot of sharp utensils handy for when I start to see red cups at college parties. And this post, by the way, is not coming down. Not today, not in nine million years. I think I speak on behalf of a lot of fathers and brothers out there, and husbands and good boyfriends and partners and friends. And girlfriends.

So. Don’t do that, please. Don’t let it get that far. But I reserve the option to defend myself and my family, and to answer to my own conscience before I answer to whatever laws are in vogue, the ones a particular society is flogging its people with at a particular time. In a very differential manner. The lower you go down the income ladder, the more you feel the flogging. Go above a certain income level, or a certain level of political power, and it’s completely irrelevant. I don’t need to say more about that.

Morals, ethics. That was the most important lesson from my grandfather, God rest his soul. My father’s father was a military general who raised 6 children after his wife passed far too young. He told me he worked twenty jobs in his life before he retired from the military. You never really retire from the military, but he decided it was time to branch out and try different things. I call my wife the smartest person I have known, and I mean it. Gedo is the only one who gives her a run for the title. He does not deserve to be mentioned unnecessarily here, beyond the bare essentials, which is the lesson he taught me.

As I understood his advice, and I’m sorry, Gedo, forgive me if I misunderstood you, a primary goal in a person’s life should be to cultivate a conscience more robust than any law. Any law that any society, in any jurisdiction, at any point in time, happens to be flagellating its taxpayers with. Or its captives. Depending on how you look at it, which part of history you’re looking at, and from which vantage point. This is my editorial, not Gedo’s (he respected the law and taught his children and grandchildren to do the same): only a lowlife uses “the law” as a substitute for a working moral compass, which should be much more sensitive than laws.

I think the founding fathers knew exactly what I’m talking about. The boys from the tea parties on the East Coast. And George Washington, may you be remembered for the person you were and the great things you achieved. I don’t know enough about you to say more. I think of you and I think of wooden teeth, and of people getting their legs sawn off while somebody pours Everclear down their distal esophagus. Now I’m thinking of my fantasy backyard operating theatre again. Redirecting. I can’t say I’m George Washington’s bro, because I really don’t know what kind of person he was. I think of tobacco and the well-to-do, lavish lifestyle. Not sure at what cost, or on whose account. But the capital is named after him, for God’s sake.

So I owe respect to my country and to the people collecting the taxes. They’re the ones with the big guns and the authority, and we need them, in a sane and capable and moral version. It’s just not an excuse for us to surrender our rights, or to pretend that this is civilization, or to keep trying to walk on an exploded lumbar disc until you can’t walk anymore and you’re lying on the floor, blessing the sky, cursing the world.

We can write satire and curse at each other and joke and be silent and ignore our duty and turn a blind eye to our mistakes. We can do that indefinitely, really.

VIII. Counting

Sorry to trouble you. I’m sorry to trouble everyone. Thank you to everybody who has shown me that you’re there for me, especially in the smartest and most unexpected and most effective of ways.

Conflict is a worst-case scenario, but it’s inevitable, and there are rules of engagement for every sort of conflict. They really should begin and end with prevention. Clear systems, protocols, agreements, common sense, humanity. But we’re in the United States. This isn’t Germany or Vietnam. So this is what we come to. This is the trial.

The people in my corner are all playing different roles and helping me in different ways. I can’t ever pay you back. No amount of financial compensation covers what you are giving me, because without you I would not have gotten up. This is just counting, because counting is my habit, and because I don’t want to forget the favors, or the people. The real doctors, whose names and faces I know. The family and friends and lawyers I trust. They’re not always going to do exactly what I want, because what I’m asking for is not always in my best interest. More on that later.

Thank you to the anesthesiologist. This never happens in a pain clinic. I told him what I have been telling every physician I’ve encountered since my Trinity referrals, since the Trinity saga: that this is already a medical-legal matter. Now I tell all my colleagues that right off the bat out of respect and courtesy. I don’t want anyone else to step on a land mine. I just want to heal. I told him I know it’s a pain clinic and there are probably no cancellations on the horizon, and I respect that. Nobody cancels a pain appointment unless they physically cannot be there. I’m sure there are people who have had much worse experiences with far less help. So I did not ask to jump the line. I took the late appointment a couple of weeks out and thanked the staff. Super grateful.

I reached out to more than one pain doctor, and I appreciate all of them. One was just a phone number my dad had forwarded, because they’re both that kind of dinosaur doctor. They practice real medicine. Or at least what I remember medicine to be, from when I was a medical student shadowing in my parents’ clinic, their private practice. Which is a remnant now. A relic. A statement. The last bunker.

I have been thinking about contingency for a long time. I bow to my parents, both of them, and honor and respect them. For their sacrifice and their hard work, for the unspoken sacrifice and suffering, for their forgiveness, for their big hearts, for their endless, endless, endless support and their truly infinite energy. May God give you health and keep you standing and going and happy and fulfilled and bright for a very, very, very, very, very long time.

IX. The Mirror

I guess what I’m trying to say is this. What I need more than anything at this point is somebody who can be nice to me, and who will allow me to be nice to them. Someone to help me heal, someone to laugh with and enjoy meals and the small but very important things. Someone good at enjoying life. Most importantly, my number one girl taking care of my number one baby. She’s great at that. I often wish that I was Eisen. She’s the best. Both of them are.

I’m grateful to the many people along the way who have helped polish my mirror. The same mirror I am constantly trying to remember to polish myself, every day. I know I am asking a lot from a lot of people. I am very needy at this point. I really don’t have any other choice but to ask.

As a medical student I took care of a man in the hospital, on the gastroenterology floor, who told me: a closed mouth don’t get fed. Very wise words. It took me decades to learn what they really meant.

If you are like my older sister and have read this far: thank you. I’m sorry. And thank you. I’m not doing this for attention. I’m trying to heal. This is my medicine. I need it more than anything, and I have to get these words out while I can. To be fair to her, when I asked her if she expected me to stop writing, her answer was: “No, on the contrary.”

I do hope that after all this time in the box I can look back someday and say, wow, that was a close call. Worst spinal cord injury I’ve ever had. But you never really know how things end up until, all of a sudden, they’re done.

Ouch. My left foot is speaking for me. It’s funny, this pain is bilateral. That’s the scary part. But I have concierge neurosurgery, formally consulted, and it is the best care I’ve gotten so far. I’m grateful that it happens in my house, among my family, with people who can help me, and with a beautiful little girl who is a billion trillion gazillion watts of brightness and an endless joy to look at, listen to, speak with, and learn from. God bless you, baby.

May peace prevail on earth. And may healthcare prevail on earth, as the most basic of human rights, tied with accessible, government-paid, quality education. From A to Z.

FIN.

The Head of Legal

By Omar Nabil Metwally, MD

This is a work of satire and fiction.

I arrived at the Quaternary Health Emergency Department with an overnight backpack and nowhere else to go. They took me for a football for the first 16 hours. Someone tucks you under an arm, runs you a few yards down the hall, and fumbles. Then the next humanoid takes a turn.

Then the first one felt me ticking.

I should be clear that I am not a grenade. A grenade is somebody’s decision. I am a medicolegal landmine: I just lie there, patiently, being documented, until someone steps wrong.

So they passed me. Triage to resident, resident to attending, attending to Risk, each holding me a little less long than the last. By the upper floors, they had stopped making eye contact. The second-to-last person, a vice president of something, had me for under a second. I don’t think his fingers closed.

At the end of the hall stood the Head of Legal. All my buddies in the Emergency Department ask about him. Nobody has seen his face or heard his name, and nobody knows what he makes, though the guesses are reverent. He turned out to be a fat man in a good suit, waddling toward me with his arms out, the way you would catch a baby.

It took his head clean off. I want to stress how clean. Not a mark on the grinning face, the body, or the suit.

Quaternary wastes nothing. The body went to the cafeteria, where the interns had blubber soup through the end of the winter. The night nurses took the back, which was extraordinarily hairy, and made furs and moccasins against the cold on the floors.

I found the Head a week later, rolling around a stairwell, unsure whether it was above ground or below. It had never needed to know. I picked it up, tucked it into my overnight backpack, and took it home.

It is a stress ball, a soccer ball, a companion, and a friend. It talks constantly: “without admitting,” “to the extent that,” “at this time.” So I put it on mute, pull it in closer between my knees, and we watch television.

The bitch box

8 November 2026
Ypsilanti

Thoughts of Darkness

I had a lot of dark thoughts today. Not to worry anyone. Not scary thoughts. Just thoughts of darkness.

Specifically, I’m thinking of all the bright things that will come when all of this is said and done. My hopes: that I can walk, live and move again without pain. That no one’s career is hurt in all this, at least none of the clinicians I encountered face-to-face. The Michigan way, the Benign Medicine way, is to be given a chance to learn and improve. That’s the ideal Michigan Medicine strives toward. Malignant Medicine punishes the individual with the primary objective of putting them down, which is evil and counterproductive. There are no free or easy lessons. The most effective and longest-lasting lessons are often painful. They don’t have to be, but that’s often the case. I’m learning so much.

Goethe wrote: “Treat people as if they were what they ought to be, and you help them become what they are capable of being” (Wilhelm Meisters Lehrjahre, 1795–96). That’s the ideal I wish all teachers embodied. My wife embodies it well.

“Think about the good things in Vietnam.” Her advice. I thought about that a lot today, while I was having thoughts of darkness. I had about twenty dark pages ready to post publicly without reading the transcription, and it seems the Lord had mercy on me by inducing a bug in the AI-generated code, which sent the entire thirty-minute transcript into thin air. So before I turn on the light, let me start in the dark, dark place: the bitch box.

I had to put my father in the bitch box tonight. (My father is a bulbul. Long story; another post.) It’s a dark place. Like a dog’s crate. A small cave. I thought I was punishing him, but it turns out it’s the nature of a bulbul to love the bitch box. The dark, enclosed space is actually a den, like a man cave. I prefer the technical term “bitch box,” but to each scholar their own.

When I put someone in the bitch box, I have to ethically set a predefined duration. Like when someone puts in an order for four-point hard restraints on an altered patient from a facility and forgets about it, until an itinerant nurse, twenty shifts later, calls you at 2 a.m. while cleaning up orders and asks, could you put in for something for pain, and also I noticed there’s a restraint order from admission. Fortunately that doesn’t happen much these days, at least not in the hospitals I’ve worked in. And it should never happen. That’s the point of dark jokes written by sidelined professionals.

Sorry. I’m perseverating. This is reminding me of two nights ago. The Michigan Emergency Room incident. That will take me a long time to process. Torture leaves its marks. Let’s turn up the lighting and change the subject. I was talking about the bitch box.

So my Dad’s in the bitch box until the order expires at 6 p.m. tomorrow. That gives me a chance to take a deep breath and keep processing all this.

Today was a special occasion, but I’d like to keep the happy memories separate from the painful ones, at least as far as documentation is concerned. Two nights ago was hell. Everyone knows the 1-to-10 pain scale they use in the hospital. When Grace asked me what my pain was, I said 9. She misheard me and asked, “10?” I was kneeling in the hallway with my face pressed into the stretcher, talking into the hospital bed. Sure, I’ll take 10. Probably more accurate than my estimate of 9 anyway. Oh, Grace. You were excellent. Thank you for being cool, collected, and wise beyond your years. You reminded me of when I used to behave normally after extended periods under bright lights overnight. Showing the team how it’s done, even when everything was out of your control. The people who should really be reading this have no names and no faces in my mind. For you I have nothing but gratitude. If I didn’t, I would have made up a name.

Grace is not in the bitch box. My Dad is, until the order expires tomorrow night. I have my own bitch box, which is technically a den in my case. Apparently the word “den” doesn’t exist in Vietnamese, but my wife is too polite to use the other technical term.

I tried to withdraw cash today and the Chase ATM said it was out of cash. I’m not stockpiling huge amounts, just enough to buy coffee and get me home next time I walk out of a hospital with an IV dangling out of my arm. Or in case I feel compelled to board a flight and beg a foreign government for an emergency medical visa to fix my hip.

There are so many things I love about our life here. I really have no reason to leave. Except a minor one: my inability to get the medical care I need; the absence of a functional healthcare system; the failure of a small but powerful fraction of the population to recognize basic human rights. Other than that, it’s awesome. Nice people, dog-friendly, four-season sports. I don’t know much about public education in America (real public education, not the kind you take out a mortgage for). I’d rather not know. I just know that Eisen’s German lessons started two years ago and I intend to keep homeschooling her until she’s ready to apply to a German university. I consider Vietnamese and many Southeast Asian universities on par with the German ones: accessible, useful, quality education. Not a luxury article. Just basic human rights.

Germany has a world-class healthcare system. If you listen to German radio these days you may hear propaganda suggesting otherwise. Germans love to discuss and debate and complain, as if the ghost of democracy still exists. I don’t have an opinion on that, at least not a public opinion, at least not one I care about sharing tonight. But I enjoy listening to German public radio every day. I’ve been doing so since I started studying German in college.

My original motivation for studying German was to read the German philosophers in pure, unadulterated German. It turned out I could do a lot more than that. Germany is a robust economy, Europe’s biggest, and German culture, intellect, science and engineering are priceless. Germans have a reputation for being borderline cool/cold, but my experience says otherwise. They don’t make stupid small talk like Americans, and they don’t waste energy grimacing out of feigned courtesy. They just say it the way it is. If you’re a stranger at the checkout counter, you’re not getting a fake smile. But once you become friends, it’s a real friendship. I miss that about Germany. There’s a lot I miss about Germany, actually. Healthcare was also great.

I had the privilege of spending a fair amount of time in Germany and central Europe in my student years. As a University of Michigan medical student I did two international rotations in Germany: pathology at the Charité in Berlin, and radiology with my comrades in the University of Leipzig’s Department of Radiology. Unforgettable people whom I haven’t seen or spoken to in ages, but whom I always remember as friends first, and as excellent mentors and colleagues. Both rotations ended with job offers, in Germany and in Switzerland. I loved it and wanted to stay. But I had lived in a lot of different cities by then, and in the end it would still have been the start of postgraduate medical training. Residency is residency, wherever the lights are. So I thought I’d try something different first: I went to San Francisco to live the dream. I’m proud of those moments. They’re part of me. I still often wonder what my life would have looked like if I had taken the other branch of the fork and trained in Germany. I’m not sure what that parallel life would have looked like, but I’m confident that whatever health issues I’d have had to deal with there, I’d have been in good hands. Dealing with health problems while being unable to get the care you expect and need is a synonym for anxiety.

Germans have a lot of trust in their universities and research institutions, rightfully so. I interned at the Robert Koch Institut, a federal microbiology research institute, sort of the CDC of Germany. The RKI headquarters is in Berlin, but I lived and worked in Wernigerode, a picturesque, historical town in the Harz. I haven’t visited in decades, though I hope to return someday. It’s at elevation and relatively cool. My flatmate was a Bavarian PhD student and RKI colleague. Sebastian was my gateway to a busy and eventful social life in a small, unassuming town. We played indoor soccer with the RKI’s driver, Ulli, and the scientists. Seppi introduced me to cross-country skiing, an excellent way to stay fit and enjoy the outdoors in a place like Wernigerode that gets a lot of snow.

The challenge with stream-of-consciousness writing, especially when your attention span is shorter than a toddler’s, is that you spend a lot of time on side roads and tangents. Which is perfectly fine with me. The key is to eventually make your way back to the main road.

Applications for any training or work position in healthcare ask about “gap years,” without exception. I hate the term. It implies that the years you didn’t spend on the medical-career freeway with your life on autopilot were somehow failed years. Not completely failed; there is the possibility of redemption. But I don’t understand why they make “gap years” sound like time spent smoking meth in a laundromat, or an unexplained visit to a country that sparks conversations with CBP agents. “Gap years” have been the most formative, interesting and valuable years of my career. I did international rotations. I learned microbiology skills at the RKI that I continue to use daily for brewing beer and making yoghurt. I applied secret plant-biotechnology knowledge acquired during an internship near the Finnish-Russian border to gardening. I learned to chop firewood and to take care of, and bathe in, a Finnish sauna. I started a healthcare startup with my friend in San Francisco. I dipped my feet in academics and microbiology research, then took those bench skills and applied them to more useful things, like growing medicine.

But I should get back to Germany. I’ve been thinking a lot about Germany these days. I have a great deal of trust and faith in the German healthcare system. Excellent education and training. Capable physicians. Common sense. Humanity. Good old-fashioned medicine, second to none. In fact, most of the MRI machines and many of the scanners I see in American radiology departments are made in Germany. Leipzig had one of the most cutting-edge MRI machines at the time, one of only ten in the world. I imagine that’s still the case, whatever the latest and greatest MRI machine is these days. Surely made in Germany.

I mentioned the pain scale before I got tied up with the bitch box. I’m devising a new pain scale specifically for neuropathic and radicular pain. Instead of asking for a number from 1 to 10, I’m logging my pain in terms of frequency: how many lightning bolts shoot down the legs per minute. The frequency was lower today than yesterday. The severity is unchanged, as is the debility.

Grace. I talked a lot to Grace and Sarah. At least, they let me talk a lot, nodded, and took it politely and gracefully. I told them to get out of healthcare before they burn out, which will inevitably happen, because once they’re done using you, once you’re burned out and useful to no one, you become a cadaver on the road. A meal for the risk-management vultures and the litigators and the health-insurance lawyers to feast on. The most important member of the healthcare team, the one feeding everyone else, directly or indirectly. Feed.

There’s only one way to keep scavengers from feasting on a not-yet-dead person. Warning shot. Loud ringing and smoke. Birds scatter quickly. No creature is hurt. That’s the whole point.

I told the nurses about an incident I saw at the county hospital in Oakland where I trained. I’m very proud of that hospital and of my training there. I believe I got the best internal medicine training around, and I’m grateful to my program directors for the doors they helped me open. I’m also grateful to the outstanding humanoids who cared for patients there. Those humanoids taught me a lot, inspired me, and working alongside them made me happy. I’m not sure humanoids are still considered part of the healthcare system. There are probably a couple of them still out there in white coats, thinking about medicine the way I learned it in medical school.

Highland Hospital is the best. I always told my comrades that if I were hospitalized, I’d want them to take care of me at Highland. A colleague in a white coat was quick to disagree. He said he’d go to the hospital across the street. It was easy for me to say as I started my evening shift, freshly shaved, carrying the scent of soap and naivety, on a first-name basis with most of my colleagues.

Something about a bright hallway brings out personality in people. I remember the bright lights at Highland. The corrections social club at Oakland’s county hospital has a much larger membership than the Ann Arbor club. Sure, anyone foolish or miserable enough to have entered the UM ED knows it’s a dumpster fire of a county hospital with an “M” stamped on it. That’s a compliment. Michigan. Malignant. Madness. A bit of all of the above. Surely marvelous, too. Some things never change.

Back to the hallway in Oakland. The lights. Must have been around 11 p.m., when the swing shifts I worked officially ended. A man in custody was getting worked up. Unfortunately there was no Leigh, no Grace, and no Sarah that night, just a tall, quiet deputy with 0% emotion in his eyes. The deputy pounced on the patient’s stretcher and tased him. It was the first time I’d seen someone hit with a stun gun: 50,000 volts and a hard reset. It was not something I wanted to watch, and it’s something I hope I never see again: the full power of authority electrocuting a patient in the hallway as he, too, wondered whether he was still a patient, or a human, or even alive. This is not a rant. I love Highland. It is my clinical home, at least in my heart. This is just the United States healthcare system at operating temperature. Each one is worse than the other.

I thought a lot about the tased patient while I was in the hallway at Michigan’s emergency department. As a freshly shaved resident roaming the ED hallways of Oakland’s county hospital, I witnessed that event from the perspective of a doctor. A lawyer defending the PD, or a jaded physician having a bad end of shift, could argue the patient was belligerent, verbally abusive, uncooperative. I’m not qualified to be a police officer, and I don’t know the details. It’s too messed up to joke about or make things up. I’m not doing accounting here. I’m still trying to forget it. I just recall witnessing the incident as a healthcare provider trained to recognize uncooperative patients, patients violating some sort of care contract they never saw and can’t actually agree to, as captives. That’ll teach you to let the phlebotomist draw AM labs without a fuss. It was fucked up. It should never happen. There is nothing funny about a man handcuffed to a stretcher in a bright hallway, a man who was probably on drugs, or coming off drugs, probably both, who had probably been in the hallway for days and had seen this rodeo before. And then tased, while handcuffed, while in an altered mental state.

That image kept circling back during my interrogation by Michigan Medicine. It’s hard to call it an interrogation, though. No one asked questions. I wish they had. I’m waiting for my turn to ask questions, and I have a long list. It was just torture. Assault by negligence. A trauma patient dumped in the hallway and forgotten. Happens all the time. This one just happened to be a physician and an alumnus of the institution. In a hoodie, and apparently playing the role well. We all know the script. “Can I get some pain meds?” “I’ve been here for hours.” “Is anyone going to see me?” “Can I eat?” “Can I have some water?” (Unless you’re a doctor, like me, in which case you ask for two one-liter boluses of lactated Ringer’s.)

It was not technically an interrogation because everyone already had the answer. It’s a job for someone, like construction season in Michigan. Who cares that it’s sick and futile. Something to juice up the young guns and keep them awake until the AM shift takes over: a delirious trauma patient presenting six months after the incident, desperate for help and saying things I won’t put in writing here in case someone I know reads this.

“Think of the good things in Vietnam.” My wife’s voice, in my mind, keeps pulling me back. Her actual voice from today pushes me forward. I’m not sure whether in a good or a bad way, but it’s a push and a change of momentum in any case.

The lightning bolts in my legs are less frequent, allowing me to return my attention to my right hip, which still aches and burns like it did before, deep in my groin, with every movement. I’m starting to remember that my right hip is messed up. The lightning storm almost made me forget. After you’ve lived through so much pain for so long, it all blends together. I can imagine the Head of Legal for Malignant Medicine waddling into a courtroom to cross-examine the L5 disc. “Now explain to the jury, if you really are guilty of inducing pain in the plaintiff’s foot, admitted in his own words as ‘excruciating electric shock pain in the plantar aspect of the right foot,’ how this testimony could possibly correlate with…” It’s a pre-settlement hearing, and the S1 disc walks into the ruckus.

It’s late. I’m not sure what time it is, but the lights are bright and I’m lying in lithotomy waiting for God to open the patio door.

Sorry. Thoughts of darkness. What would Grace have said to cheer me up? Or the ortho resident, over the phone? I can imagine (not medical advice, just a silly thought experiment) a parallel universe where wishful thinking is realized: I’m standing again at State and North University, slowly understanding why everyone is smiling so warmly at me. The IV, the hospital bracelet, the caffeine withdrawal. Things are adding up. I don’t think Grace could have cheered me up in that situation. Actually, she’d probably think of something. But I can make myself laugh. That’s one of my superpowers.

Everything so far is, unfortunately, real. This is where the fantasy begins, and ends. To repeat: the following didn’t happen, except in my mind. I use my advanced powers of persuasion to round up all the ortho residents who are supposed to be in the hospital, and we meet on the deck in my backyard. They’re cool guys. Muscle heads. They’re cool with my dog, and he likes them. If Malignant Medicine doesn’t know where in the algorithm chronic trauma belongs, then my deck it is. One of the orthos gets the fiber-optic scope. The other, a scalpel and Everclear in a spray bottle. You can keep the anesthesia; I need to witness the procedure. I don’t want to put anyone else in the bitch box tomorrow, so I’ll skim the details. I’ll just end with my dog Sy dropping a tennis ball into the still-open incision, just as the ortho bros are suturing the torn labrum with fishing line and nylon paracord. The operation is a success. Two of them are grilling hamburgers and popping beers. Throw the dog a ball and tell the intern to hose down the wound. I’ll be fine. We’ll all be just fine.

I’m thinking a lot about Germany. And Vietnam. I hear Korea also has excellent healthcare. And Canada’s right across the bridge. Someone out there has to be reading this. I don’t need an airlift. It would be nice, but I don’t think I need it just yet. I just need a health-tourist visa.

It’s late for accounting. The bitch box beckons.

The Bonsai Monologues

A nightcap on the eve of Eisen’s fourth birthday. Two recordings, sixteen hours in a hallway, one walk, and a root system in a container too small for it.

November 8, 2026 · Omar Nabil Metwally, MD

I. The Gardens Saturday, November 7th, 2026. I’m calling this the Bonsai Monologues.

One of our family’s favorite places is the Botanical Gardens. When it’s cold out, it’s a little tropical vacation. You walk from climate to climate.

The first time I went, I was a senior in medical school, so probably 2013. I took my grandfather, God rest his soul. He lived with us for over twenty years and earned his U.S. citizenship in his eighties. It was one of the things he was most proud of. He went back to Egypt a year before he passed away.

He was in a wheelchair by then. It was a long drive, and moving him took extra planning. It didn’t stop us. I pushed him from climate zone to climate zone, and we had a really great time. I always wanted to go back.

Lo and behold, two decades later, I live ten minutes away. Now it’s one of our rituals.

I love the desert room with the cacti, especially when they’re flowering. When Eisen was younger, her favorite thing was running loops in that room. Full speed. Laps. She has never run into a cactus. My nonstop warnings to slow down and watch out for the spikes seem to be paying dividends so far.

II. The Bonsai There are bonsai there. Really beautiful bonsai, some of them about a million years old, by my estimate, displayed against Japanese-style screens.

Depending on Eisen’s developmental stage and her interests of the day, the bonsai are where I always like to stop. Our interest even took us, as a family, to bonsai events where people sold trees and tools.

At one of them, a judging competition, I discovered by accident that one of the people competing was my old internal medicine clerkship director from U of M.

A twist of fate. Not a surprising one. Bonsai is an art and a science.

I never wanted to go into internal medicine anyway. Or radiology, for that matter. I went into IM to make a point. I wanted to show that smart-ass old man that I was capable.

I aced the pattern-recognition part of the clerkship exams easily. The so-called red flags. The clinical scenarios you’re supposed to know reflexively, even after months and years of sleep deprivation have eroded your frontal cortex.

Like the Babinski. A reflex. Something you perform unconsciously.

Going back in time, I don’t think anything would have changed. I wouldn’t be the person I am now otherwise.

I know nothing about bonsai. But I don’t understand how you keep a root system in such a small container for so long and still have the tree flourish. It must be somewhere between growing in soil and pseudo-hydroponics, where everything depends on nutrient flow.

Roots, in a small container, for decades. Still thriving. Remember that.

III. The Basement I’m in the basement, walking around with headphones on, music playing, talking to myself. One of my trade secrets.

I’m pruning plants.

Since my injury, cannabis, CBD especially, has been tremendously effective for my pain. Pain in general, but especially neuropathic pain. I haven’t done a recent literature search. I’m speaking as a patient: cannabis is medicine. There’s no doubt in my mind. It isn’t a cure-all and it isn’t snake oil. It isn’t harmless either. It’s a personal decision, and I’m not giving professional advice.

It’s also expensive. So I started growing my own: CBD plants, THC plants, CBG plants. They do different things, and not all of them are, quote unquote, psychoactive.

Like bonsai, it’s an art and a science. You learn by doing, and the learning goes faster when you know the core concepts: light, airflow. I’m not discrediting theory. Theory is why we go to university. I just wish formal education, everything past kindergarten, were more experimental. Hands-on learning is greatly underappreciated.

I’ve grown gourmet and medicinal mushrooms. I’ve brewed beer, which means understanding yeast. I tried to make sake. That’s the one microbiology experiment that didn’t work out. I’ve made cheese. I make yogurt continuously. It’s a staple of my diet. My track record this year: nothing has made me sick.

My approach to cultivating living things is to observe. It isn’t sufficient, but it’s the most important thing. Point a fan straight at the leaves and they dry out, and you get a stiff, bushy plant. Give it no airflow and you get something delicate and flimsy. A plant needs attention. It needs to be touched and moved: a little stretch on the branches, a pull here and there, opening things up, checking for mold and insects. At the slightest sign that something is wrong, you don’t panic. You observe, and you react quickly.

That’s growing. That’s working with living organisms in general.

Humans included.

I kept a lab notebook over the summer. One time, outside, I was overwatering. Too much love. The leaves started to yellow. It looked like a mineral deficiency, which was strange, because I was fertilizing, it was getting a ton of water, and the sun was beating down. Then I realized that the excess water was the problem. When soil stays wet too long, the roots can’t absorb certain nutrients.

That’s theory I wouldn’t want to learn purely from experience. Experience teaches you to be observant and to look up what you don’t know.

My 95/5 rule for AI applies here too. Use it to monitor the plants. It’s fun and informative. Most of the time it’s right. The other five percent is why you keep watching.

IV. The Root Cause I’ve been thinking a lot about trainees and residents. As I said earlier, they’re innocent. They aren’t paid nearly enough to be smacked around and blamed, unless they’ve done something egregious or morally wrong.

Before my spine became the main problem, there was the labral tear. I went down a rabbit hole with it. It still hurts and still limits my mobility. And I couldn’t find an orthopedic surgeon willing to touch me, except probably the on-call intern.

I did an orthopedic surgery rotation at Michigan. It was awesome. They’re the stereotypical contractors, but they’re cool guys and they really fix people up. And what I’m learning as a patient is that an orthopedic problem is serious. It isn’t an isolated quality-of-life issue. It affects your whole health, mental and physical. You can’t say it’s just an elbow, just a shoulder.

Most honest internists and family doctors will admit they can’t do a proper hip exam. The best you can hope for is someone who can describe it properly: proximal, distal, medial, lateral, anterior, posterior. Severe burning pain on the plantar aspect of the right foot. A doctor should recognize that and know how to look up which nerve root, and where the lesion is. In medical school I loved neurology. They drilled it into us until we knew it inside and out. It was like debugging code.

So I needed somebody to point a finger at. As my dad says, point a finger without anger and without wanting revenge.

I pointed it at one of my jiu-jitsu partners. He’s an orthopedic resident at an institution I’ve recently had contact with, mostly by phone, trying to get authorization for an outpatient appointment, and then failing to find an orthopedist during my recent hospitalization.

He takes people apart in the gym and puts them back together at work the next day. I say that jokingly. He’s a great guy. He’s always mindful of his force. He never hurt anybody on the mat, as far as I can tell, and he never hurt me. He’s always teaching along the way. He never gave me medical advice, and I never asked for it.

He’s bigger than me. Younger. A lot more muscle. A very handsome mustache. He consistently kicks my butt. So whatever he’s doing is clearly working. I thought: an orthopedic surgeon, that’s what I need. Stat.

Six months later, the stat order is still pending.

To be honest, I’m a risk management landmine at this point. No one willingly catches a landmine thrown like a Michigan quarterback’s throw.

The only one who accepts it is the captive on-call ortho resident, putting in his time. His attending is home, trying to take care of his family and planning tomorrow’s OR day.

I had full faith and conviction that orthopedics was the answer. The part of the brain a good doctor is supposed to use, the part that tells you to pause, step back and look at the forest and the trees, went on cruise control. I fixated.

The hip is still a problem. Classic hip pain. But I also have spine pain that keeps getting worse. You don’t have to be a genius physician at Michigan to put two and two together.

It hit me somewhere between the MRI machine and the CBD hits. All the times I got thrown on the mat. All the times, more often, I threw myself on the mat. That isn’t on the training or on my partners. It’s my lifestyle catching up with me.

V. The Mat The mind and the body are not separate. Whatever you’re carrying emotionally shows up in the body. In different ways for different people, and differently over time.

I’ve done martial arts my whole life. Judo at eight. Krav Maga in Oakland, which made me feel confident walking around Oakland at night, with a great group of people. I still remember the drive along the water, the bridges, the cranes moving the containers, and the one spot that always smelled overwhelmingly of weed.

After one of my first Krav Maga lessons, I showed up for the evening shift at Highland Hospital with every knuckle on both hands busted open. I’d gone all out and didn’t notice until afterward. The nurses had invisible bandages ready. I only stopped going because of the pandemic and the move back from California to Michigan.

There’s no wall between mind and body. That’s why sport, and martial arts especially, has always been as much about my mental health as my physical health.

In jiu-jitsu I’ve rolled with bears. The last guy I rolled with was a 350-pound human grizzly bear, one of the contractors of the greater Ann Arbor area, where the revolution will begin. There were moments I thought, well, that’s my neck. I got lucky.

My personal philosophy on the mat is not chasing belts, or muscles, or submissions. It’s to not get hurt and to not hurt others. If everyone on the mat follows that, you can’t go wrong. Everything else is details. Important details, but details in service of that.

VI. The Recording Earlier that afternoon, the eve of Eisen’s fourth birthday, I hit record on a different monologue.

Ba Me, Eisen’s Vietnamese grandparents, are here from Vietnam. Perfect timing. They and Eisen have video called every single day for so long that they already know each other well. Now they get to be in the same room.

I started a backup recorder on my phone too, because I learned the hard way. The backup needed charging. The power bank was missing.

If you see the other power bank, please let me know. Just in case you see it. You don’t need to look for it.

I said it twice. The transcript is very clear that I said it twice.

Then I lay back down.

Ouch. Ouch. Ouch. Ouch. Ouch. Ouch. Ouch. Ouch. Ouch. Ouch.

I turned on the air purifier so Eisen wouldn’t have to hear it.

Burning fire on the bottom of my right foot. The plantar aspect. A good doctor should be able to localize that.

Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow. Ow!

VII. The Algorithm According to the transcript, I then said “So where was I?” twenty-five times in a row. Then “I guess a good place to start is my surroundings” five times. Then “Thank you” eight times, to no one. In the bonsai recording that night, it thanked the empty basement four more times.

I did lose my train of thought. I did not lose it that many times.

Speech-to-text models don’t really cut out silence. They fill it in. Give one a long quiet stretch, some breathing and a fan, and it makes up stock phrases. “Thank you” is the classic, because so much of the audio it learned from ends that way. Or it gets stuck on the last thing it heard and loops it, perseverating like a patient after a bad night.

The algorithm turned my silences into a man who is very lost and very grateful.

I wondered aloud which would be worth more someday: the silence, or me continuously losing my train of thought. My thoughts were like lightning bugs flickering in and out of the darkness. Some of the flickers, it turns out, were the machine’s.

VIII. Between the Hits Most of the U.S. healthcare system, if you look closely, is actually the legal system. A big chunk of the rest is law enforcement.

When things go wrong, leave the trainees out of it. Attendings get paid. A huge chunk of what they bill goes to overhead: insurance, liability, and administration skimming the cream off the top.

A friend once asked me how much professionals really worry about malpractice. I had two answers. One from my father. One from my grandfather, the same man I pushed through the climate zones in his wheelchair.

My grandfather always told me—

“Baby! What are you doing? Is that a birdie? Is that a badminton birdie? Where’s the racket?”

That’s me, interrupting myself. Eisen had walked in holding a badminton birdie.

My grandfather’s answer will have to wait for another night. Eisen had something more important to ask.

IX. Hour Sixteen Cameras at the ED entrance. An intimidating presence. Before anyone says hello, you’re on film.

Then, conspicuously, no cameras at the nurses’ stations. None in the hallways.

The wheelchairs were so painfully uncomfortable that I think my discs exploded in slow motion shortly after I strapped myself in.

I lay in lithotomy in a hallway for sixteen hours. People came and went.

For a significant part of those hours, I lay with my hands cupping my balls, like I’d been kicked in the balls and someone froze the frame. Then they forgot to unfreeze it, until I reminded them after shift change. I would pay money for that footage. As far as I know, it doesn’t exist.

After sixteen hours, I lost my mind. I remember security’s body cams. So the footage that does exist probably starts there.

No one asked me to sign a behavioral agreement. Instead, Leigh, the night charge nurse, an experienced colleague, told everyone to simmer down. Everyone. Even me.

And Grace. Twenty-three. An awesome nurse. She proposed a reset.

I thought: wow. What a smart and wise thing for a twenty-three-year-old nurse held captive on the night shift in the ED. She’s probably been doing this for a year or two.

I do feel a little bad for the EM resident who saw me. I’ll remember the look on her face, and eventually on her attending’s face, when I told them who I was and what brought me in yesterday.

Farsi subtitle: “Fuck. I have ten admissions waiting, and I have to get the medicolegal admission with a sleepover backpack?”

I was surprised. Most of the Iranians I’ve met are in California. Or Toronto.

I don’t envy her.

I wonder what the medical student version of me would have done, walking past that hallway.

He probably would have said, this is fucked up, and gone to get me water.

Then he’d have helped me carry the go-bag I’d brought for the sleepover to the Taubman back door, and used his M card to get me out of the building.

X. The Gate Outside the back door, I walked toward campus, against medical advice.

There’s a gate near Taubman. If you’re inside, getting out is easy: a short detour around a wall and you’re free. If you’re outside, you can’t get in.

Clever. Very clever. Security must love it.

I went to medical school here. I remember the layout. I remember the shortcut. The shortcut doesn’t remember me.

I was late for PT.

XI. State Street The phone rang in front of a cafe on State Street. Busy intersection, a few blocks from where I lived in college. Then in medical school. Then never again.

It was the ortho resident.

I made him an offer. Cash. Bitcoin. A gold bar. A Rolex. Whatever he wanted. Just fix my flipping leg.

Come to my desk and operate there.

Correction: my deck. The backyard.

The venue was not the problem.

XII. The Saline Lock Everyone who walked by smiled at me. Warm smiles. I’ve never gotten so many in my life.

Only later did I notice the saline lock still taped into my arm.

The hospital couldn’t keep me, so it sent a piece of itself along with me. And strangers on State Street did what the building couldn’t. No chart. No liability. No risk management. Just a look, and a smile, at a man with a limp and an IV who was clearly having a day.

That’s benign medicine. It doesn’t need a license.

XIII. The Lunch It still hurt like hell. I lay down to decompress my spine and had lunch with my Vietnamese parents.

Then I texted: I was delirious.

Then: I can’t believe I actually proposed that as a treatment plan.

The doctor in me, reviewing the patient in me, after the fact.

XIV. Midnight It’s past midnight now. Eisen is four.

I’m feeling a little better. My medicine is right in front of me. I’m not in a cold, bright hallway with people walking past me for sixteen hours. I can drink water. I grow my own medicine and give it to myself. It’s beautiful. It’s green and bright. I can feel it. I can smell it.

My right foot is still burning. Ouch. Ouch. Ouch.

Once, at Beaumont, now Corewell, I stumbled onto a door marked Trauma Clinic while looking for my secret bathroom. I thought: what? You’re going to schedule an appointment for trauma?

Now I understand.

I’m basically a trauma patient at this point. Six months of waiting patiently. Then, the day before, I’m told I have to spend the day with the insurance company so they can whisper the blessing of prior authorization.

Calling to schedule an appointment with the trauma clinic, and being told to wait six months.

It’s the whole joke that’s not a joke.

I have an outpatient ortho appointment next week. I’m considering wearing a body cam. As a backup, in case the Vietnamese can’t save me from the US healthcare system.

I mean, I am just one person.

Ba Me are asleep a few rooms away instead of a few thousand miles. The other power bank is still missing. Two boxes of plastic parts are open in the basement, next to the plants.

I’ve thought about learning bonsai. Honestly, I don’t think I have the patience. Pruning cannabis is more interesting to me, and more useful. At the end you have medicine that makes you happy when you see it, when you smell it and when you take it.

But I keep thinking about those roots. A whole living system held in a container too small for it, for decades, and still thriving, because someone watches it every day, adjusts a little, and doesn’t panic.

Somewhere in my spine, a few nerve roots are in a container too small for them.

Bonsai has its own wisdom. Maybe when I’m older and wiser, I’ll understand.

I’ll understand.

I’ll understand.

XV. Magic This afternoon, between the ouches and the lost threads, Eisen came in with a badminton birdie and a question.

“Can I use magic to make people play with me?”

“You want to use magic to make people play with you?”

“Yeah.”

“Oh, you don’t need magic to make people play with you. I want to play with you. I’d love to play with you. What do you want to do?”

“I want to build.”

“You want to build? Okay, let’s build.”

Then I remembered that Curie and Mimi had sent us two big boxes of plastic parts. They were in the basement, the same basement as the plants.

“Come on. Let’s go.”

I turned off the recorder. The pain came down the stairs with us. It always does.

We went anyway.


Not medical advice. Cannabis is a personal decision, and home growing is legal for adults in Michigan, within limits; check yours. If you leave against medical advice, ask them to take the saline lock out first. My jiu-jitsu partner is a great guy who never hurt me and never gave me medical advice. And if your transcript says you thanked an empty room eight times, it was probably the fan.

FIN.

You bitch

Part II of The Mastermind. Or: what happens when you call your brother a bitch right before a one-hour MRI.

T–minus 5 minutes. The tech asks whether I have any metal in my body. I say no. She doesn’t ask whether I’ve just insulted a family member, which in hindsight was a gap in the screening questionnaire.

I had. Earlier that day, as I walked out of the hospital against medical advice, Ummy threatened to call the police on me. On his own brother. A grown man limping out at the speed of a Roomba, with what he thought was spinal stenosis.

A little later, the same man pulled my IV out for me at York.

Let’s go over the timeline. In the morning he’s a concerned citizen, ready to get law enforcement involved. By lunch he’s my discharge team, removing hospital property at a café table. He went from snitch to accomplice before noon. That’s clinically consistent with being a bitch in the acute phase. So I made the diagnosis and texted it to him: “You bitch.”

To be clear, Ummy is a man, my brother, and someone I love. That’s why he gets the diagnosis. Strangers get “sir.” Onset was sudden, the presentation was classic, and the prognosis is good. No police were harmed. One IV was removed in a non-sterile setting.

Minute 1. Earplugs in. The table slides into the tube. The machine starts up, and it sounds like a bad impression of someone firing an air machine gun at a kid’s birthday party. DA DA DA DA DA DA.

Minute 3. My own words come back to haunt me. Given nothing to do, the brain sets the insult to music. The gradient coils keep the beat and I do the vocals.

DE DE DE DE DE. You bitch.
DI DI DI DI DI. You bitch.
DO DO DO DO DO. You bitch.

It turns out I’m a very funny man, and I can’t get away from my audience.

Minute 5. I’m laughing. An MRI has one rule, and it’s “don’t move.” Motion artifact makes the images non-diagnostic. I picture the radiologist dictating: “Study limited by patient convulsing at his own joke. Recommend repeat, ideally after brother drops the charges.”

Minute 8. I bite my tongue. It doesn’t work. Now tongue pain is competing with the sciatica. The sciatica wins. It always wins.

Minute 12. Last resort: I hold my breath until I reach an altered state of consciousness. I end up on God’s porch. Not inside, just the porch. God doesn’t come to the door. Somebody in there is going DEDEDEDEDEDE. It’s very peaceful, and I’m perfectly still.

Minute 31. The protocol is long. Suspiciously long. I start thinking about Dr. Yahya, the Mastermind, sitting in the control room with one finger on “add sequence,” knowing exactly what he’s doing.

Minute 60. I’m out. The tech says, “You did great, you were so still.” I say, “Thank you. I was briefly dead.”

Minute 75. The results are in. I know what’s in my spine now. Risk Management would very much like to know too. They can wait. They’ve had years of practice: hold, transfer, hold, voicemail. Let them sit on God’s porch for a while.

I check on my brother. “Ummy. You bitch.” The diagnosis is confirmed on repeat exam. Thankfully, the imagine quality seems ok.


Medical disclaimer: Don’t hold your breath to reach God’s porch. Not at home, and not in a tube. And if your brother threatens to call the police, wait until after the scan to diagnose him.

To be continued in Part III.

FIN.

The Mastermind

Confessions, recorded in bed with my wife, November 6, 2026

Part III of a trilogy

By Omar Nabil Metwally, MD

Friday, November 6, 2026


I. Ground Rules

Before we started, I asked my wife for her consent to record. She gave it, with conditions.

“I consent to you recording my ideas,” said An Hien, “and you can only use them to make a funny story. Not to hurt anyone or ruin anyone’s reputation. Not for dark content. Just for pure laugh.”

“You’re very Vietnamese,” I said. “You set the ground rules.”

“To protect myself. I don’t want anyone to distort my pure thought. Independence, freedom, happiness. And respect.”

“Can we begin the session?”

“Yeah. That was a great start.”

Everything that follows is within the ground rules. Mostly.

II. The Mastermind

It begins, ends, and continues with the Mastermind.

I walked up to the woman at the reception desk to pay for the MRI. Ouch. Ouch. Ouch. It is electricity, shooting down my legs into the sole of my right foot.

“What are we talking about?”

“The Mastermind.”

“Why is it so hard to talk about the Mastermind? I keep stumbling on the Mastermind.”

“Because the Mastermind has infinite power. You have to show respect to keep moving.”

Yes. With respect, then.

The imaging center has two locations. I usually go to the one in Royal Oak. It is very beautiful. It has marble, and it feels like the Middle East. I have never been to Syria, but that is how I imagine Syria. You are transported in time and space.

This time, for the first time, I went to the Dearborn location. It is also beautiful, right in the heart of the Arab medical community, one of the last bastions of independent private practice. And I recognized the woman at the desk from Royal Oak.

“Didn’t I see you at the other location?”

“Yes, I work here and there,” she said. “Here, let me show you a picture of the Mastermind.”

I knew that face. I had seen him at my first imaging study. I had taken him for a man the owner was doing a favor. In my head I gave him a whole life: a refugee, just trying to feed his family. The kind of man you want to tip after the service. Life has been hard on you, sir. Here.

I had even asked him: “Are you a doctor? A technician?”

“Yes,” he said. “I’m a doctor.”

And I thought, sure. The last time he practiced was decades ago, in a completely different era of his country’s history. He is probably working part-time at a car wash.

Lo and behold. He is the Mastermind.

It runs in the family. When An Hien dropped me off at the emergency department at Michigan, she pulled up to the entrance and thought she had to tip the wheelchair guy.

III. Chú

Which reminded me of Chú.

My wife is Vietnamese, and we lived in Vietnam for a year, in her parents’ home. Across the street was a vegetarian restaurant. Out front was Chú.

In Vietnam there are a lot of these men: porters, security guards, a little like bouncers, in uniform. Scrawny, but not someone you want to mess with. The uncle who has had a really hard life.

“He came on a motorcycle, like everybody else,” said An Hien. “Sometimes a bicycle.”

“He looked poor.”

“He looked poor.”

He was always the first one there. He opened the shutter. He was the last one to leave. All day he parked people’s bikes. If it rained and you stepped out, he was holding an umbrella over you. He sat outside the whole time. You could tell he had gotten a lot of sun his whole life. We tipped him here and there, and he always appreciated the small tip. I practiced my Vietnamese with him. He really helped me.

“Tell them about when you first came,” said An Hien.

Ah, yes. My first lesson in Vietnamese privacy law. In my first month there I practiced yoga every morning in front of the window. Natural hot yoga: no heater required, you just close the window. In my underwear, dripping sweat. Then a cold shower, then vegetarian food from across the street, then hanging out with Chú. I got to know the chefs on the top floor of the restaurant really well. It took me a month to realize what their shy, mischievous, embarrassed gazes meant.

After a year, the restaurant closed. The owners were not happy that the kitchen had cut the quality and quantity of the food. They said it was unethical to do that to customers. They would rather close than serve less.

We asked Chú what he would do next.

“Oh, I’ll just go work at a vaccination center,” he said. “My daughter owns it.”

That was surprising. Then he dropped another bomb.

“My daughter is also the owner of this restaurant. I have been a vegetarian for forty years. When she had the idea for a vegetarian restaurant, I told her I would invest. Fifty percent. She is the owner, and I am the investor.”

He was the Mastermind.

IV. The Shopping Cart

I told the Mastermind in Dearborn something, too. I have spinal stenosis. In medical school, decades ago, the textbook sign was pain that is relieved by leaning forward on a shopping cart.

I don’t lean on shopping carts. I have a great wife. Thanks to her, it has been years since I have been inside a grocery store. An Hien is always the one who does the groceries.

But I have been doubled over on the floor for months, trying to get relief. It is not a shopping cart. It is the same mechanism in the spine. The textbook was right. I just needed a floor.

V. Warm Congee

Later, in bed again. The pain was bad.

“Focus on the good thing in Vietnam,” said An Hien.

So here is the good thing in Vietnam.

When I was having a flare of eosinophilic esophagitis, though I didn’t know that yet, I lost so much weight. Then my throat closed up and I couldn’t swallow. That is when I knew I needed help. I went to Vinmec.

We had an appointment. We checked in. The whole day took four hours, and it was four hours of what would take months, if not years, here.

First, the internist, who ordered comprehensive labs, including parasite testing and things a primary care doctor here would never order. Next stop, gastroenterology: I spoke with the chair of the department himself, and he recommended an EGD. While I waited for the procedure, they suggested I go pay, to save time. Things happened in parallel, not in sequence with a six-month gap between each step.

Then the EGD. When I woke up from the anesthesia, they brought me warm congee.

“Warm congee,” said An Hien. “Yes.”

Then the results, explained right away, face to face, by the chair of gastroenterology. Eosinophilic esophagitis, diagnosed according to international guidelines, with the pathology to show it. This is what you need for treatment. Next stop, the pharmacy, where everything was already in the system and waiting: a nice bag, professionally packed, with three months of medication. Then follow-up on Zalo, which is the WhatsApp of Vietnam, and a patient portal that actually works.

The whole thing cost about $260. They gave me all the images.

I once had an EGD here, too. I’m not even going to talk about that.

“Focus on the good thing in Vietnam.”

Right. The brain MRI, for my migraines. We walked in. The neurologist was Canadian-trained, with perfect English and excellent bedside manner. I got the MRI on the spot, discussed the results, and walked out with the CD. And she made herself available afterward.

At the public hospital where our daughter was born, the prices for everything are posted on a big sign outside, before you even reach the entrance. You can read from across the street what a visit, a procedure, or a medication will cost. The OB ultrasound, with a better machine than most clinics here and a radiologist who does nothing else all day, cost about four dollars. They handed us the printouts and the videos on the spot.

It is right on the beach. You look out the window during labor and think you are in Hawaii. People take off their shoes before they enter the clinical areas, the way you would in someone’s home.

Healthcare and education. If you don’t have those two things, you don’t have a foundation, and you can’t build a house without a foundation. I love a lot about this country. I love having a yard. I love the local farms, the produce, the green, the space. I love the seasons. But that is where the conversation starts and ends.

VI. A Wimp

I had so many encounters with the healthcare system in Vietnam. So many times, I thought I was going to die.

The time yellow pus was coming out of my eye. Dengue. Food poisoning from seafood, which was not the restaurant’s fault at all, they were so sweet. I was hugging the toilet.

“Your body,” said An Hien.

“I’m a wimp.”

“Yeah.”

“That’s why Vietnam won the war.”

“Yeah, yeah, yeah.”

VII. Keep Going

That is the problem with being married to a Vietnamese woman. You have to keep fighting. It does not matter that your spinal cord is shooting electric bolts down your legs. You have to get up. You have a daughter and a wife. The dog is barking. Keep going. Keep going.

I understand why Vietnam won. I know that better than anybody in the world.

The Hallway

Seventeen hours at the University of Michigan emergency department, November 5–6, 2026

Part I of a trilogy

By Omar Nabil Metwally, MD

Friday, November 6, 2026


This is testimony. It is my firsthand account, written the day it ended, of what happened to me as a patient. I am a physician. I have worked in emergency departments. I know what a busy night looks like, and I know the difference between a busy night and this.

I have kept to what I saw, what I asked for, and what I was told. Where I give a time, it is the time as I remember it.

I. Six Months

For six months I have had pain that runs like electricity from my spine down my legs, into my groin, and into the sole of my right foot. Six months ago I was playing with my daughter. Now I am disabled. I lost my job.

The first clinician I saw for it was an orthopedic physician assistant at Trinity Health. As far as I could tell, no one was supervising him. I never saw a surgeon. I described pain that was neurologic in character. He injected my hip, left me with a large bruise, and did not reassess when nothing improved.

Imaging found a torn labrum. I am the one who opened that door, and everyone after me walked through it. A labral tear is real, and it does not explain this pain. An incidental finding is not a diagnosis, and no one stepped back to ask whether this was mechanical, vascular, or a nerve. It was a nerve. The diagnosis I carry now is spinal stenosis.

I say this as context, not as the subject. The subject is one night.

II. 3 p.m.

I arrived at the University of Michigan emergency department around 3 p.m. on Thursday, November 5. My wife dropped me off at the entrance. After that, I was alone.

For the first couple of hours I sat in a wheelchair at the entrance, in front of the security office. A large camera was pointed at my face. I looked into it. I smiled at it. At least something there was looking at me.

Around me were people in wheelchairs, people with chemotherapy ports, people in custody with corrections officers beside them. We waited by the door together.

The old ladies in wheelchairs next to me were trading pro tips for getting seen faster. The average wait, according to them, was eight hours. Eight hours? My God. The best trick, they said, was to have your doctor call the emergency department ahead of time. Then you get in faster.

While I sat there, a woman came in and said she was having chest pain. Someone looked her up on a list and told her she would have to go to psychiatric emergency first. I don’t know what was on that list. I know that she said chest pain, and the first thing that happened was a lookup, not an exam.

That was the feeling of the whole place: a conveyor belt. People were processed, not seen. There are brilliant physicians and researchers at Michigan. I trained alongside some of them. This is not about them. It is about a system that has decided what it can afford to notice.

III. The Hallway

From the wheelchair I moved to a stretcher in a hallway, under bright lights that never went off.

The pain did what it does. Bolts down both legs. The sole of my right foot on fire. There is no position on a hallway stretcher that helps.

I was thirsty, and I asked for water. I asked again. I asked at least five times. Each time the answer was some version of: let me text the doctor.

My urine turned brown.

I had to remind them to start the IV. Then I had to remind them to turn it off. My mouth was so dry that I asked for another bolus of lactated Ringer’s. The nurse said sure, let me text the doctor again.

I asked for water until my dry mouth got drier.

Sixteen hours under bright lights is enough to turn a normal person into an animal. Light, thirst, no sleep, no answer: these are torture tactics. It is not even malpractice. It is beyond that. It is straight-up torture.

Is this a healing place, or a destroying place?

IV. Midnight

Around midnight, someone gave me something to drink.

I had arrived around 3 p.m. That is about nine hours between walking in thirsty and being given water, in a hospital, with my urine already brown.

Withholding water from a patient who is asking for it is not a triage decision. Nothing about my case required it. I was not waiting for surgery. I was not too sick to swallow. I was in a hallway, and no one came.

V. 2 a.m.

Around 2 a.m. I was moved to a room with a door.

That is roughly eleven hours from arrival to a door I could close. I slept a few hours.

VI. 8 a.m.

Around 8 a.m. on Friday, November 6, I left against medical advice.

Before I left, I was told that if I went AMA, I would have to take a bus home. At best.

Seventeen hours after I arrived, I walked out with the same pain I came in with, a phone call in passing from the Michigan Medicine orthopedics clinic where I had an initial appointment scheduled for next week saying that the initial global authorization request from Blue Care Network was unsuccessful and that I would have to contact my doctor again or arrange to pay cash. And two follow-up phone calls from care providers I was meeting over the phone as I stood outside a café on State Street waiting to be picked up, trying to smile back at passersby.

I walked from Taubman toward central campus with my legs firing. My credit card had just been canceled after unauthorized charges, and the new one hadn’t arrived. I had no cash. I had no ride-share apps on my phone.

So I walked, and I went through my options. I could call my wife, but we were on ice. I could ask the Ann Arbor police for a ride. I could hitchhike.

Then the phone calls started coming in.

The first was the orthopedic resident. “Let me check with my attending.” Famous last words.

I could imagine them, rosy-faced on that cool, crisp, overcast autumn day, sipping their coffee as they watched their AI write their notes, while I stood in front of a café in caffeine-withdrawal delirium tremens, unable to buy a coffee, handing Vietnam a second victory, or a third.

Then the new hospitalist, who had just taken over the shift. Before I left, I had told him the pain was overwhelming, and that my daughter was the last thing holding me together. He did his job. He made sure I was in the right state of mind to make the decision I made, and I respect him for that. Dealing with an AMA patient is never easy. I always knew I would be one of those patients.

And then I realized I still had an IV in my arm. I tried to pry it off, but the adhesive was too strong.

In the end, my wife came for me. We were on ice, and she came anyway. She took me to York. While An Hien got the coffee, I went back to prying at the adhesive, my daughter next to me. Damn adhesive. Super strong. Then it occurred to me that if I pulled the IV out, blood would squirt everywhere, and that is probably not a good thing to do in a busy café. So I asked my wife to watch our daughter, went to the bathroom, finished prying off the adhesive, pulled out the IV, and applied hemostasis with the brown paper towels. Then I came back and had coffee and breakfast with my wife and our daughter. I had not eaten in twenty-four hours. It was like breaking the fast in Ramadan. My urine was still clarifying.

People ask what I want. I don’t want trillions of dollars. No amount of money gives back six months. I want to live without this pain. I want to walk. I want to get down on the floor and play with my daughter again.

Twelve hours after I walked out, my father drove me to an MRI. That is a different story, and a better one.

The Truth

My father drives me to an MRI and back, November 6, 2026

Part II of a trilogy

By Omar Nabil Metwally, MD

Friday, November 6, 2026


Twelve hours after I walked out of the University of Michigan against medical advice, my father picked me up and drove me to Dearborn for an MRI.

I recorded the ride. I called the recording “The Truth.” I meant it as a joke. It turned out to be accurate.

I. Cage Match, No Cage

I-94 at night. Construction on both shoulders, traffic merging from the left, and semi trucks one after another, like a fight for your life.

“It’s basically a cage match,” I said.

“There is no cage,” said my father. “This is nothing. What time is it? Nine. Compared to rush hour, this is nothing.”

A truck ahead of us was showering gravel on everybody around it. The gravel kept bouncing from one car to the next, long after the truck had passed.

I have reported so many semi trucks. I have given license plates. I have fifteen minutes of footage of one truck’s road rage. Nobody cares. The only people who care are the lawyers on the billboards.

“You have to leave more space between you and the car in front of you,” I told him.

“I think this is a reasonable distance,” he said.

I told him about the hallway, the water, all of it. He listened. Then he said:

“You’re taking it on yourself too much. The amount of anger. You can’t live that way.”

Then the GPS told him to go one way, and he went another, and his way was faster.

II. The Tube

The MRI was at the imaging center in Dearborn. I will tell you about the man who runs it some other time.

I lay in the tube and tried not to move. It is hard not to move when you are in that much pain. It is harder when your father has made you laugh.

“I was moving around a lot in there,” I told him afterward. “I had to keep finding ways not to move. The pain, and the laughing.”

“I shouldn’t have made you laugh,” he said.

“I don’t want to have to sue you for messing up the quality of that MRI. Then I’ll have to go back for another one.”

III. The Back Seat

On the way home I asked if I could lie down in the back seat.

“Okay, so this is the bumpy part,” I said. “This is where it really starts hurting.”

“Slow down?”

“No, no, it’s okay.” Then: “Yeah. Slow down.”

From the back seat you mostly see billboards. Lawyer. Health system. Lawyer. A truck-accident lawyer who looks like Anderson Cooper did when he was young. A bank. A homeless shelter.

“Wow,” I said. “Just one after another. Healthcare systems and lawyers. And then a bank. And then a homeless shelter. The American dream. Keeping Michigan beautiful.”

IV. The Airline

We passed Corewell, which sits right next to the airport. That gave me an idea.

“Instead of trying to make a healthcare system, why don’t we just make an airline? Fly American citizens to Vietnam for high-quality, affordable healthcare, and then bring them back. All inclusive.”

My father took it from there. You pay one quarter of what you pay here, including the flight. The tourism is on us. Your meals are on us. Your hotel. Five thousand dollars for the full body: the plumbing, two hips, a new heart. You come back a new man.

“You can get married, if you want to get married,” he said. “It’s an extra thousand dollars.”

“And you can deliver,” I said. “They have a delivery package in Saigon. You deliver, and the baby is on us.”

“The baby is on us. You don’t have to be pregnant.”

Then a lightning bolt went down my leg, from deep in my spine to the sole of my right foot, and that was the end of the airline.

V. Five Kids

“Ouch. Ouch. No, it’s not the labrum. My labrum is torn, but that does not explain this amount of pain.”

He could see how angry I was.

“Sorry, Dad,” I said. “I’m just in so much pain. I feel like nobody can help me.”

“I really feel terrible when I see you unhappy,” he said. “Think about how much you love your daughter. Imagine you’re seeing her in pain. This is exactly how I feel.”

I had never thought of it that way.

“I look at her,” I said, “and I think of her drawing. Being funny. Joking. Building. Laughing. Singing. Talking in a tough voice.”

“Imagine if she’s in pain, how much you’d be hurting. That is how I feel. I want to do everything I can to make you happy.”

“Thanks, Dad. You’re a great dad.”

“I have five kids,” he said, “and I feel the same for all five. When one of you is hurting, I can’t sleep. I spend the whole night thinking about what we can do.”

Then he talked about my mother. She gives everything. She never asks for anything for herself. She is always giving.

VI. The Duplicate

“I told you before,” he said. “You are a duplicate of me.”

“That’s kind of scary,” I said. “And funny.”

“No, seriously. You’re very intelligent and very sensitive. In a lot of things, you are exactly like me.”

And then: “Honestly, I did not know you were so funny until tonight.”

“Tonight,” I said, “was the funniest and most painful night of my life.”

VII. Exit 181B

Michigan Avenue, 0.2 miles. Purple lights on the freeway, super bright, very distracting.

“Alright,” I said. “I think this is ours. 181B. Home sweet home.”

“Ouch. Ouch. Ouch.”

“This is where I’m going to turn off the recording.”

“What recording?” said my father.

“What recording?”

Notes toward an advance directive

Omar Nabil Metwally, MD

I have started planning my death the way other people plan a kitchen remodel: with a folder, a rough budget, and a growing list of contractors I will never hire again.

This is not morbid. I want to be clear about that, because my family will read this and worry, and my wife will not read it and worry anyway. It is the opposite of morbid. It is the single most practical thing I have done since I learned to check the expiration date on the milk before buying it. I am a physician. I am about fifteen years out of medical school. I have spent a measurable fraction of my adult life inside American hospitals, and I have come out the other side with one conviction so clean and so bright that I can hold it up to the light and see no flaw in it anywhere:

Never again.

Let me tell you what a hospital is, in case you have only ever visited one, which is like saying you have visited the ocean because you once stood in a parking lot near it.

A hospital is a building in which it is impossible to sleep. The bed inflates and deflates itself on a schedule known only to the bed. Something beeps. Something else beeps in answer, and the two of them carry on a conversation across the hallway all night like dogs. At four in the morning a kind person arrives to take your blood, not because anything will be done with the result before nine, but because four is when the blood is taken. A television bolted to the ceiling plays a cooking show no one chose. The hospitalist changes every seven days, like a weather front. The nurse is excellent and has eight other patients, three of whom are screaming and one of whom is you. On day three someone orders a scan to explain a finding that was caused by day two. On day five you leave with a discharge summary longer than the Finnish constitution and a new diagnosis you did not have when you arrived.

And then, on the far side of all of it, there is a person whose job title is Risk Management, who has never touched a patient and whose entire function is to make sure the building is never the one holding the bag. I have written elsewhere about the sixteen hours. I will say only this: the day you start wishing broken hips on risk managers, out loud, in a family group chat, is the day you have officially graduated from American healthcare. There is no ceremony. You just know.

Nobody chooses any of this. It accretes. It is the clinical equivalent of a junk drawer, and the horrible part, the part that took me years to admit, is that I helped build it. I have ordered the four a.m. labs. I have written the summaries. I have stood at the foot of the bed at seven in the morning and said “we’re going to keep you one more night, just to be safe,” and I meant it, and I was wrong.

Here is what fifteen years taught me, and I am giving it away for free, which is already more than the system has done for anyone: the surest way to stay well, physically and mentally, is to stay out of the hospital. Too much of what happens inside one is where people go to get sicker, suffer, and die. Not always. Not everyone. I still send patients there every week and I will keep doing it, because there is a real category of problems for which the alternative is worse, and when you are in that category you go, and you go now. That is not what this essay is about. This essay is about everything else, which is most of it, and about one body in particular, which is mine. Nothing here is advice. It is a man describing his own exit.

And when I truly do need healthcare, the kind where a doctor sits down, I will book a flight to a country that has an actual working system. I have been on the receiving end of that kind of care, and I did not know what to do with my hands. Someone looked at me. For minutes. There was no portal. There was no “I’m going to step out and you’ll hear from someone.” I kept waiting for the catch and the catch was the bill, which I paid out of pocket with the kind of money I keep in the glovebox for parking.

When I was in my twenties I spent a summer in Finland measuring trees, and I came away with two permanent injuries: a lifelong respect for a country that treats a sauna as public infrastructure, and the inability to ever again find it normal that a sick person should have to fight. In Finland the hospital was a building where sick people went and then, after a while, left. That is the whole trick. We have made it sound exotic.


So here is the plan. When the diagnosis comes, and it will, I have read the actuarial tables, this is what I intend to do, in order. I am talking about the end, the real one, the kind every clinician recognizes from across the room. Not the first chest pain at fifty. I know the difference. It is the one thing the training is reliably good for.

  1. I will not be admitted. I will be a visitor. I will keep my coat on, the way you keep your coat on at a party you are planning to leave. If anyone says the phrase “just to be safe,” I will understand it as the sound of a door closing, and I will walk through it in the other direction.
  2. If it is the fast kind, the stroke or the heart attack, I will crawl under a warm blanket and thank God, sincerely and for the first time in years, that I do not have to die in a hospital. A blanket. Think about how low the bar is. Think about what it says that the blanket wins.
  3. If it is the slow kind, I will go home. I have a garden. I grow tobacco, which is a wonderful plant to grow when you have decided to stop pretending you will live forever, and tomatoes nobody asked for, and I have a four-year-old who narrates all of it. There is a puppy. There is no television bolted to the ceiling. Nobody comes at four in the morning except the puppy, and he does not want my blood, he wants the yard.
  4. I will book a flight. Somewhere a doctor still sits down. I am not particular about which somewhere. I have a short list, and the list is organized not by survival statistics but by a single question: in this country, when you are dying, does anyone look at you?
  5. I will say no. This is the hard one. Physicians are terrible at it. We know exactly which interventions buy a week in exchange for the week, and we accept them anyway, because saying no in front of your colleagues feels like quitting the team. I am putting it in writing so that I cannot pretend later that I didn’t know. I knew. I know now. No.
  6. I will end in a sauna. If it is up to me, and the entire purpose of this document is that it should be, then it ends in a sauna, at a temperature that would alarm a cardiologist, with a lake outside doing what lakes do, and someone I love sitting on the lower bench complaining that it is too hot. That is a death. The other thing, the inflating bed and the beeping and the cooking show, is a billing event.

My wife, who is the smartest person I have ever known, has never read anything I have written, and she is not going to start with this. Which means my advance directive will be executed by someone who has not read it. I thought about this for a long time and decided it was fine. That is how most of American healthcare is practiced, and I would hate to be inconsistent at the very end.

So I’m saying it here, out loud, where my siblings will find it and forward it to her with the subject line “did you see this”: When it’s time, don’t take me to the hospital. Take me to the airport.

STAT. It’s hospital for “now.” It is the only word from the place I intend to keep.

Risk Management is Home Sleeping

By Omar Nabil Metwally, MD

Earlier this week Oskar wrote up Russ Pelletier’s theory of cricket fighting: you catch a calm insect, tie a strand of your own hair loosely around its neck, shake it until it’s furious, and drop it into an arena with another insect prepared the same way. Russ was describing malpractice litigation. He thought the cricket was the doctor.

Russ has never been a patient at a Level I trauma center. I’d like to submit the following chart for his review. All times approximate. Vitals stable throughout.

The secret to American healthcare is this: if you want to be healthy, physically and mentally, stay out of the hospital. American hospitals are where people go to get sick, suffer, and die. And if you really do need healthcare, book a flight to a civilized country that has an actual working healthcare system. STAT.

15:00

Patient arrives. Polite. Professional. Shaved. Rolled in semi-conscious with pain and still says “thank you” to the greeter, which the greeter notes, since it’s rare. Patient has come to see an orthopedic surgeon about a hip, a thing he has been trying to do for months through the proper channels, and has concluded that the proper channel is the one with the ambulance bay. Patient is an internist of fifteen years and a graduate of this institution, twice, which he mentions to no one, because he assumes the building will recognize him on its own. The building does not. The building ties a loose plastic strand around his wrist and places him on a stretcher in a hallway, under lights calibrated for surgery, and walks away.

17:29

The hospital texts the patient. Unprompted. It says it understands waiting can be difficult, that the care team checks on people at intervals, and, in a sentence the patient will think about for the next eight and a half hours, “Please know we haven’t forgotten you.” Nobody had accused anyone of anything. The institution’s only spontaneous communication of the night was a denial of the thing it was about to do. The text closes with “Reply STOP to stop texts,” which is, across the entire night, the only exit the institution will offer. The patient does not reply STOP. He is afraid it will work.

18:00

Patient is making jokes about peristalsis. This is the first clinical sign. A man who arrived capable of small talk is now explaining to a group text that triage is a lumen and he is in the jejunum. He is holding a Whole Foods bag of his own MRIs on compact disc. He has been x-rayed again. He told the tech he was well done. Nobody charts this, because nobody is looking, which is the point of a hallway.

20:00

Patient has stopped reading and started listening, because in a hallway you don’t get to choose. He now knows the name, charge, and theory of defense of the man in handcuffs across from him. He has opinions. The deputies have a chair. More people are arriving in custody. The emergency department is beginning to resemble a precinct, except a precinct has a vending machine and we have a sign explaining why ours is out of order.

22:00

Patient has been shaken for seven hours. In cricket terms he is ready. In clinical terms he is “resting comfortably,” which is what you write about a man you haven’t seen. Patient is at this point quietly composing a proposal to convert the cardiovascular center’s glass atrium into a dispensary. He believes this would be the highest-value addition to the hospital. He has told a nurse this. She didn’t laugh, which he’s decided means she agrees.

23:59

A diet order appears. This is the first order of any kind on the patient. For nine hours he has been NPO, not for a procedure, not for a scan, not for anything, but because nobody wrote the sentence that would have let him have water. He has been fasting in preparation for nothing, which is a very pure form of fasting, the kind monks train for. He began asking for water around hour six. Each nurse, in turn, said she had messaged the doctor. There was no doctor. There was a future doctor, somewhere in the building, who would at some point be assigned, and the messages were accumulating in an inbox that did not yet have a person attached to it, like letters to Santa. By hour nine the patient’s mouth is parched and his urine is the color of a good bourbon, which he knows because he is an internist and because they’ve had him collect it. Nobody has looked at the cup either. A keystroke at midnight ends the fast. Nobody brings the water. The order was the point.

For the record, the texts kept coming, and together they form the only complete account of the night, because the robot was the one member of the care team who never stopped checking on him. An X-ray has been ordered. Complete your registration online (from a stretcher, with no water, one-handed, the other hand on a bag of CDs). You have been moved to room HF07/F7, which is a hallway, but a hallway with a room number, which is how a hallway gets billed. Erion has been assigned as your nurse. Grace has been assigned as your nurse. Grace; Sara has been assigned as your nurse. The nurses were assigned the way crickets are assigned: in rotation, each one shaken a little, none of them told why the box was there. At 22:42 a medical provider was assigned. At 23:46 a supervising physician was assigned. The future doctor had arrived, by SMS, seven and a half hours in. Nobody came to say so. The phone did.

At some point the patient texted the robot back. He typed the name of the nurse in pink, on the theory that the hospital’s most responsive employee might want to know. The robot replied: “We couldn’t process your request.” Which was, he noted, exactly what he’d been told in person, only faster.

02:00

Patient gets off the stretcher and walks to the clerk. He has three questions, in escalating order. Is there a physician on my case? Am I still in a hospital receiving medical care? Or is this a social event, and I was seated at the corrections table?

The clerk looks at the screen. The screen has the one thing worse than a bad answer, which is nothing. Patient has not been triaged, forgotten, or discharged. Patient has been set down. Somebody picked up the box eleven hours ago, put it on a shelf, and went to do something else, and the patient has been getting shaken by the HVAC.

02:03

A nurse in pink scrubs, who could not be older than the patient’s residency, makes a beeline across the nurses’ station to raise her voice at him. Not at the man in cuffs. Not at the clerk with the blank screen. At the cricket, for walking to the edge of the box. Nine hours lying quietly under the lights: unremarked. Thirty seconds standing at a desk: a situation.

This is not recorded.

02:04

Patient raises his voice back. Patient says a word. I won’t repeat it; it’s in the chart. It is, in fact, the only word from the entire night that’s in the chart. The provocation was spoken. The response was documented. That is how, between a hallway and a door, a man with a stable heart rate acquires a psychiatric diagnosis authored by the person who caused it.

Patient asks to speak with Risk Management. He is informed that Risk Management is home sleeping.

Risk, it should be noted, was not.

02:08

Security arrives. Two young men who look like my nephews. They are, without competition, the kindest people the patient has encountered since 15:00. They have clearly made this walk a hundred times and know before they arrive that “agitated patient” means a tired middle-aged man asking why nobody’s seen him. Nobody tied anything to them. Nobody shook them. They are the only two people in the department without a chart to protect, so they have room to be decent. The hospital has outsourced its kindness to security.

They turn on their body cameras. And so, eleven hours in, enough time to fly from North American to Asia, the first impartial record of the patient’s care is created, by accident, by the people sent to remove him. The footage does not contain 15:00 through 02:03. It does not contain the stretcher, the lights, the blank screen, or the beeline. It contains a man in a hallway being loud. Footage with no history, like a diagnosis with no history, is a very clean document. The camera turned on after the arena was finished with him and pointed at the cricket.

Patient feels bad for the guards. This is also not charted.

02:15

A room opens. Not because of the questions. Because of the mop. The room has a door. The door is the great luxury of American medicine: a place where you can’t hear what’s wrong with anyone else. The patient is placed inside it the way a bar at closing time places a man on the curb: lights up, bouncers out, the bartender who started it wiping down the counter like nothing happened. Last call for medical care. You don’t have to go home, but you can’t stay in the hallway.

An attending appears, a real one, and the patient’s main anxiety is that after eleven hours composing hospital satire in a hallway he no longer presents as a colleague but as an Internal Medicine Physician Emulator, and that the attending will conclude he’s a simulation. The attending asks how he can help. The patient says: I came here to see an orthopedic surgeon about my hip, and I’m not leaving until I do. The attending is dry about it. Everyone’s dry. Nobody’s had water since three.

03:00

A calm, sweet nurse takes over the patient’s care, after the fact, the way a cleanup crew takes over a parade. She asks if he has any feedback. He does. Constructive, even. Put cameras at every station. Big ones. In everyone’s face, nurses included, running all night. Then, when an incident happens, you’ll have footage of the events leading up to it, which is the part that would let you prevent the next one, instead of two body cameras aimed at the customer’s response. She nods and writes it down. The patient suspects it goes in the same inbox as the water.

07:08

The phone buzzes. “A consultation has been ordered.” Sixteen hours after the greeter, the sentence the patient came for. He reads it twice. It doesn’t say which consultation. It doesn’t have to. Reply STOP to stop texts.

Discharge

Diagnosis resolved. Not treated; resolved, the way a hair resolves when somebody unties it. It will not be mentioned at discharge, and it will follow the patient to every emergency department he walks into for the rest of his life, where it will be read before his name, and he will be shaken accordingly. The footage is retained. The nurse’s last name is not released. Risk Management will review the incident at 9:30, over coffee, and conclude that the system worked.

Addendum, for Russ

Here is what the arena doesn’t tell you. The nurse in pink is a cricket. Young, shaken hard and early, and she crossed that station because something in her own hair got pulled. The clerk is a cricket with a blank screen. The nursing supervisor who eventually appeared is a cricket; she said so, more or less, with her face. The resident who finally came through the door is a cricket on hour twenty-something. Everyone in that building was tied and shaken by the same hand, and the hand was home sleeping.

Russ thinks crickets fight each other. They don’t. They get put in the same box and told it’s an arena. The only unusual thing about last night is that one of the crickets had spent ten years inside this particular building, walked in assuming it would know him, and stayed awake long enough to watch it not.

Nobody asks the cricket. But they do film it.

A note, before anyone forwards this to Risk Management

This is meant as reflection, not prosecution. Nearly every person I met in that building over sixteen hours was excellent. Truly, measurably above average: the techs, the clerk with the blank screen, the two security guards, the calm nurse who took the feedback, the attending who was dry with me because I’d earned it. Even the nurse in pink was good at her job; that’s what makes the beeline worth writing about. None of this is good cop, bad cop. There are no bad cops in this story. There is a box, and a hand that isn’t in the room, and a lot of very tired crickets being decent to each other at two in the morning, which is harder than it sounds and happens more than it should have to.

It’s early. We’re all tired. I’m writing this from a room with a door, in a hospital I’ve loved since I was eighteen, waiting for a consultation that has been ordered. If you work here and recognize yourself: thank you. If you run the place and recognize the hallway: that’s the part I’d like you to read twice.

And one ask, for everyone with a badge. Give the patient a break. You are in the position of power. You have the keys, the water, the chart, the cameras, and the door. The patient has a wristband and a paper bag. When he finally gets up and walks to the desk, he isn’t challenging you. He’s asking whether he still exists. The answer to that question costs nothing, and it’s the only thing in the building that does.

I know the argument. He raised his voice. He said a word. But think about who got to decide when the clock started. The patient was polite for eleven hours, and that counted for nothing, and then he was loud for thirty seconds, and that became the record. That’s not a judgment about him. That’s a description of power: the side that writes the note decides which thirty seconds matter. If the roles were reversed, if a nurse had been left in a hallway from three in the afternoon to two in the morning, without water, without a doctor, listening to custody cases, and finally walked to a desk to ask whether anyone knew she was there, every one of us would call her raising her voice reasonable. We’d call it the first sane thing that happened all night. The patient doesn’t get that reading, because the patient doesn’t get to write anything down.

Every hospital and clinic in America now has the sign. You’ve seen it. Threatening or abusive behavior toward staff will not be tolerated. I used to nod at it. I’ve had patients yell at me; I know what it protects. But read it again from a stretcher. The sign only faces one direction. There is no sign that says leaving a patient in a hallway for eleven hours without water will not be tolerated. There’s no sign that says crossing a nurses’ station to raise your voice at a man asking if he’s been forgotten will not be tolerated. There’s a text message that says we haven’t forgotten you, and then there’s the sign, and the sign is for him. An institution that posts rules for the powerless and texts reassurances to itself has told you exactly who it thinks the threat is.

So when the tired person on the stretcher finally snaps, the question isn’t what’s wrong with him. It’s what took him so long, and what you’d have done at hour six. Give the patient a break. He’s the only one in the room who can’t give himself one.

Go Blue.